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AFranklin4
Participant

Company average NPS

SOLVE
I want to create a Company Property that is an average NPS score based on the NPS Property of every Contact associated with that Company. Please advise on the best way to accomplish this.
 
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1 Accepted solution
EmmaAtKiwi
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Company average NPS

SOLVE

Hey @AFranklin4! Unfortunately this isn't possible yet 😞 But you can upvote the idea! - https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-Average-NPS-Rating-by-Company/idi-p/377768

 


Emma Washington

HubSpot Director @ Kiwi Creative


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Leader of B2B Technology (USA) HubSpot User Group


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2 Replies 2
EmmaAtKiwi
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Company average NPS

SOLVE

Hey @AFranklin4! Unfortunately this isn't possible yet 😞 But you can upvote the idea! - https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-Average-NPS-Rating-by-Company/idi-p/377768

 


Emma Washington

HubSpot Director @ Kiwi Creative


4x Accredited HubSpot Platinum Partner

HubSpot Certified Trainer
Leader of B2B Technology (USA) HubSpot User Group


Join our HubSpot Community Group for B2B Technology
0 Upvotes
Jaycee_Lewis
Community Manager
Community Manager

Company average NPS

SOLVE

Hey, @AFranklin4 👋 Thanks for your question. I think your biggest limitation will be the fact that you can't make a cross-object calculation property — "You can also create properties that calculate values based on your own criteria. Custom equations can only be set up for number properties within the same object for which you're creating the new property" — source

 

You could look at options like:

  • Webhooks and workflows
  • Custom Code Actions
  • some internal integrations like Power BI or even Google Sheets and then sync back to your portal

Best,

Jaycee


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