Can't seem to enroll from Salesforce Campaign ID in NPS survey but the option exists
Aug 28, 2020 12:47 PM
I'm trying to set up an NPS survey to trigger off of Salesforce campaign membership.
Under the Recipients tab in the survey, I chose Start from scratch, then Contact property.
I then selected Salesforce Campaign IDs and the is any of option.
It doesn't matter if I type in the campaign name or the campaign ID number, nothing populates and I'm unable to move forward.
Is there a step I'm missing, did I choose the wrong option, or how do I resolve this?