CSAT survey templates

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Occasional Contributor

Hi there,

 

It would be great if we had the option to use a Likert Scale for CSAT surveys rather than a "Happy, Sad, Neutral" scale. It is much more accurrate.

 

Thank you,

Becky

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HubSpot Moderator

Hey @beckyforster03,

 

Thank you for that feedback! To ensure you're feedback is seen by the right people I'd recommend posting it on our ideas forum  as this is where our product managers and various other decision makers will review ideas from our community and take these into consideration for future development. 

 

It's also a good place for other members of the community to comment on your idea and upvote. Smiley Happy 

 

Regards,

Jack

Jack Coldrick
Solutions Engineer @ HubSpot
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