I just set up a lead flow for first time on our website see http://www.sensornet.co.uk/case-studies/ but when I try it out the signup boxes for adding name & email address are oranged out and cant be typed in
see below screen shot can you help please or pass me to the appropriate collague?Hub ID 3360870
Originally grey (see below)turns to orange (see above )when click on them but cant enter any text
Thank you,All the Best
Jan
Jan Gorgol
Sales Engineer,
Pipeline & Tank Leak Detection Systems | Power Cable Temperature Monitoring|Environmental Monitoring Sensornet Ltd 340 Centennial Park│Centennial Avenue│Elstree│Hertfordshire│WD6 3TJ
I am happy to help, but I do not see the screenshot in your message. Additionally when I visit the link, the leadflow is not popping up for me.
Can you send me a screenshot or let me know a page that will trigger the active leadflow?
Josh
Thanks,Josh Please see screenshot above the lead flow slide bar is slow to appear (another problem) you need to run up and down the page several times before it appears although hubspot says its triggered at 50% down the page
All the Best Jan
Jan Gorgol
Sales Engineer,
Pipeline & Tank Leak Detection Systems | Power Cable Temperature Monitoring|Environmental Monitoring Sensornet Ltd 340 Centennial Park│Centennial Avenue│Elstree│Hertfordshire│WD6 3TJ
@roisinkirby - I did a screenshare with @Jan1 today and everything within his HubSpot Free account seems to be set up appropriately. We went through and created another lead flow from scratch with the same issue.
Have you ever run across anyone with a similar issue? If so, any idea on how that was resolved?
Thanks!
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Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Platinum Partner & HubSpot Certified Trainer
Thanks,Josh Please see screenshot above the lead flow slide bar is slow to appear (another problem) you need to run up and down the page several times before it appears although hubspot says its triggered at 50% down the page
All the Best Jan
Jan Gorgol
Sales Engineer,
Pipeline & Tank Leak Detection Systems | Power Cable Temperature Monitoring|Environmental Monitoring Sensornet Ltd 340 Centennial Park│Centennial Avenue│Elstree│Hertfordshire│WD6 3TJ
Any chance you would be able to do a screenshare so I can take a look at how your leadflow is set up?
I am available throughout today and some of the day tomorrow. If you'd like to do it now, just ping me back or if you'd like to schedule for later: https://app.hubspot.com/meetings/joshc
Josh
Did this post help solve your problem? If so, please mark it as a solution.
Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Platinum Partner & HubSpot Certified Trainer