Lead Capture Tools

watchfuljohn
Member

Unable to access forms

SOLVE

I am able to access hubspot forms when going to the link http://app.hubspot.com/forms-two/ACCTID

However there seems to be no navigable way to get there without that specific link. Contacts pushing in from the webform appear at the link above...but not http://app.hubspot.com/collected-forms/ACCTID

 

Looking at the documentation I feel that this should be accessible from Contacts > Forms...any thoughts? 

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1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Unable to access forms

SOLVE

Hi @watchfuljohn

 

Collected forms, which captures data from the existing forms on your website, is a feature of HubSpot Marketing Free and Starter.

 

Forms, that you create and manage in HubSpot, are a feature of HubSpot Marketing Basic, Pro and Enterprise. 

 

It sounds like you are on Free or Starter? Did you change package recently, or finish a trial?

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

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2 Replies 2
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Unable to access forms

SOLVE

Hi @watchfuljohn

 

Collected forms, which captures data from the existing forms on your website, is a feature of HubSpot Marketing Free and Starter.

 

Forms, that you create and manage in HubSpot, are a feature of HubSpot Marketing Basic, Pro and Enterprise. 

 

It sounds like you are on Free or Starter? Did you change package recently, or finish a trial?

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
0 Upvotes
watchfuljohn
Member

Unable to access forms

SOLVE

Well - it looks like we came off of the free trial of Marketing Basic? That would explain things...but it looks like it preserved the capture table...will look into switching off this until we upgrade!

 

Thanks!

0 Upvotes