Lead Capture Tools

dpen
Participant

Email notifications for collected forms

SOLVE

I'm using HubSpot Marketing Free and have email notifications disabled for all collected forms, yet today I began received email notifications for one of our "Contact Us" forms. How can I re-disable these notifications?

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Solution
Anonymous
Not applicable

Email notifications for collected forms

SOLVE

@dpen

 

If the email notifications is toggled off for the individual form, do you have an email address set under the settings of the collected forms tool? If so, this could be causing the email notifications to continue sending. I'd start by removing the email address there (collected forms>settings>email notifications).

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Solution
Anonymous
Not applicable

Email notifications for collected forms

SOLVE

@dpen

 

If the email notifications is toggled off for the individual form, do you have an email address set under the settings of the collected forms tool? If so, this could be causing the email notifications to continue sending. I'd start by removing the email address there (collected forms>settings>email notifications).

dpen
Participant

Email notifications for collected forms

SOLVE

Perfect. Thanks!

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