Contacts are being auto created with no name, no email address.
Anyone notice contacts in your HubSpot portal with no name, no email, but there is information in their contact record? We cannot pinpoint how these are being created, but seem to be associated with new customers signing a sales contract on a HubSpot LP.
Process: When prospects are approved for purchase, they receive an email with a CTA linking them to a Smart HubSpot LP, showing their sales contract. When some prospects complete short signature form and Submit, new "blank" contacts are being created (see below). There is specific sales contract information in the "blank" Contact Records, but we don't know why they are being created. This issue is not specific a device or browser. Please reply if you have experienced this or have suggestions on troubleshooting the issue. Thanks!