Conversations API Beta

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jmclaren on Março 09, 2023
Note the text below is a reposting of the announcement on the HubSpot Developer Changelog . The Conversations API (currently in beta) is used to read and send HubSpot conversations inbox messages. We're making 2 changes to the message recipient Leia mais
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jpsanchez on Março 06, 2023
Hi all, I just have an integration working with a external bot from whatsapp conversations in hubspot inbox ( native whatsapp my business in HubSpot) . All works fine, looking to impprove not sure best practiques of how to create or no Leia mais
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Colaborador(a) | Parceiro Ouro
Março 10, 2023
Thanks for reaching out! I'm definitely interested in discussing this further and sharing my perspective. Let me know what works best for...Leia mais
RLesueur4 on Setembro 26, 2022
Hello team, I was wondering whether the Inbox and Messages API can now be used to import past chat or conversations from other tools such as Intercom or Salesforce Service Hub ? Would this be possible throught this endpoint ? Many t Leia mais
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Março 16, 2023
I have a similar need. I imported tickets from Salesforce into Hubspot and our customers use the Customer Portal to get an overview, but all previous...Leia mais
TheFlyingPan on Setembro 12, 2022
Hello everyone :), I've been looking to check and modify the availability of agents in a portal via the API, I found this post from 2019 that said that it was impossible at the time and the documentation doesn't mention anything about it Leia mais
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Equipe de Produto da HubSpot
Setembro 19, 2022
Hi @TheFlyingPan , This is not something we currently support. Thanks for posting here though; we use these posts (and upvotes on them) ...Leia mais
GustavoPeluzzo on Agosto 03, 2022
Hi there. I'm trying to integrate my desktop native chat application with the hubspot inbox. However, it seems that there's no way of creating new channels or threads via the conversation API. Is there a way to make this integration pos Leia mais
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Equipe de Produto da HubSpot
Janeiro 23, 2023
Hi @highwater , I'm a product manager working on these APIs (I work with @vvadlamani ). I'll DM you to set up a call.
niederberger on Junho 01, 2022
Hello Together. I try to integrate WhatsApp Business with the Conversation Inbox but as it seems there is no way yet as I'm not able to creat a new threat over the API, right? Would it be possible over webhooks, I guess not? What I just saw, is Leia mais
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Equipe de Produto da HubSpot
Março 10, 2023
Hi @HEagle , saw your other post about calling in the Inbox, and flagged it for one of our Calling product managers to hopefully reach out to you a...Leia mais
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