Conversations API Beta

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EricHirsh on August 23, 2023
Greetings everyone! Wanted to let you know about a [non-breaking] enhancement on the GET request to the conversations/v3/conversations/threads endpoint. We'd gotten some feedback that you are looking for more ways to get a sub read more
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baribeau on May 29, 2023
As documented at , the "Update a thread" (in the conversations.write scope) endpoint is serviced by making a PATCH request to /conversations/v3/conversations/threads/{threadId}. read more
3 Replies
August 24, 2023
Sure, just forwarding the legacy addresses into our main service inbox has been our first approach. Unfortunately HubSpot does not detect the old more
boxed on May 27, 2023
- GET /conversations/v3/conversations/threads is always ascended sorted, which means you have to page from the first message to the last. This seems like the exact opposite of the most useful case where you want to automate some inbox handling. You read more
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June 02, 2023
The inbox is a fairly natural task queue. I have an external system which would like to put things in that task queue. But there is no way to make more
jmclaren on March 09, 2023
Note the text below is a reposting of the announcement on the HubSpot Developer Changelog . The Conversations API (currently in beta) is used to read and send HubSpot conversations inbox messages. We're making 2 changes to the message recipient read more
jpsanchez on March 06, 2023
Hi all, I just have an integration working with a external bot from whatsapp conversations in hubspot inbox ( native whatsapp my business in HubSpot) . All works fine, looking to impprove not sure best practiques of how to create or no read more
Contributor | Elite Partner
March 10, 2023
Thanks for reaching out! I'm definitely interested in discussing this further and sharing my perspective. Let me know what works best more
RLesueur4 on September 26, 2022
Hello team, I was wondering whether the Inbox and Messages API can now be used to import past chat or conversations from other tools such as Intercom or Salesforce Service Hub ? Would this be possible throught this endpoint ? Many t read more
March 16, 2023
I have a similar need. I imported tickets from Salesforce into Hubspot and our customers use the Customer Portal to get an overview, but all more
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