Greetings everyone!
Wanted to let you know about a [non-breaking] enhancement on the GET request to the conversations/v3/conversations/threads
endpoint.
We'd gotten some feedback that you are looking for more ways to get a sub read more
As documented at https://developers.hubspot.com/docs/api/conversations/conversations , the "Update a thread" (in the conversations.write scope) endpoint is serviced by making a PATCH request to /conversations/v3/conversations/threads/{threadId}. read more
Sure, just forwarding the legacy addresses into our main service inbox has been our first approach. Unfortunately HubSpot does not detect the old add...read more
- GET /conversations/v3/conversations/threads is always ascended sorted, which means you have to page from the first message to the last. This seems like the exact opposite of the most useful case where you want to automate some inbox handling. You read more
The inbox is a fairly natural task queue. I have an external system which would like to put things in that task queue. But there is no way to make th...read more
Note the text below is a reposting of the announcement on the HubSpot Developer Changelog .
The Conversations API (currently in beta) is used to read and send HubSpot conversations inbox messages. We're making 2 changes to the message recipient read more
Hi all,
I just have an integration working with a external bot from whatsapp conversations in hubspot inbox ( native whatsapp my business in HubSpot) .
All works fine, looking to impprove not sure best practiques of how to create or no read more
Hello team, I was wondering whether the Inbox and Messages API can now be used to import past chat or conversations from other tools such as Intercom or Salesforce Service Hub ? Would this be possible throught this endpoint ? Many t read more
I have a similar need. I imported tickets from Salesforce into Hubspot and our customers use the Customer Portal to get an overview, but all previous...read more