Hey there, beta users!
For the Conversations API private beta, the main documentation is located at: https://developers.hubspot.com/docs/api/conversations/conversations
We also have Conversations webhooks that you can subscribe to in 続きを読む
Welcome to the HubSpot Community group for Conversations API beta! This is a group for beta users of this new feature. We've also have some HubSpotters here to help wherever we can.
Gathering as a group there's a few things we hope to c 続きを読む
Greetings everyone!
Wanted to let you know about a [non-breaking] enhancement on the GET request to the conversations/v3/conversations/threads
endpoint.
We'd gotten some feedback that you are looking for more ways to get a sub 続きを読む
As documented at https://developers.hubspot.com/docs/api/conversations/conversations , the "Update a thread" (in the conversations.write scope) endpoint is serviced by making a PATCH request to /conversations/v3/conversations/threads/{threadId}. 続きを読む
Sure, just forwarding the legacy addresses into our main service inbox has been our first approach. Unfortunately HubSpot does not detect the old add...続きを読む
- GET /conversations/v3/conversations/threads is always ascended sorted, which means you have to page from the first message to the last. This seems like the exact opposite of the most useful case where you want to automate some inbox handling. You 続きを読む
The inbox is a fairly natural task queue. I have an external system which would like to put things in that task queue. But there is no way to make th...続きを読む
Note the text below is a reposting of the announcement on the HubSpot Developer Changelog .
The Conversations API (currently in beta) is used to read and send HubSpot conversations inbox messages. We're making 2 changes to the message recipient 続きを読む
Hi all,
I just have an integration working with a external bot from whatsapp conversations in hubspot inbox ( native whatsapp my business in HubSpot) .
All works fine, looking to impprove not sure best practiques of how to create or no 続きを読む
Hello team, I was wondering whether the Inbox and Messages API can now be used to import past chat or conversations from other tools such as Intercom or Salesforce Service Hub ? Would this be possible throught this endpoint ? Many t 続きを読む
Simple use case we are using Intercom chat now for support and we want to move to Hubspot chat we don't want to lose the chat state of existing...続きを読む
Hello everyone :),
I've been looking to check and modify the availability of agents in a portal via the API,
I found this post from 2019 that said that it was impossible at the time and the documentation doesn't mention anything about it 続きを読む
Hi there. I'm trying to integrate my desktop native chat application with the hubspot inbox. However, it seems that there's no way of creating new channels or threads via the conversation API. Is there a way to make this integration pos 続きを読む
Also for us (Cargoboard) it would be great to create conversation. We have some own forms on our websites and we want to import the form message as a...続きを読む
Hello Together. I try to integrate WhatsApp Business with the Conversation Inbox but as it seems there is no way yet as I'm not able to creat a new threat over the API, right? Would it be possible over webhooks, I guess not? What I just saw, is 続きを読む
Hi @HEagle , saw your other post about calling in the Inbox, and flagged it for one of our Calling product managers to hopefully reach out to you a...続きを読む
Hi Team! Emails that are sent outside of the Conversations Inbox where the agent CC's/BCC's the sender address or forwarding address are being received as 'Visitor'. This is causing conflict with the INCOMING/OUTGOING designations within the co 続きを読む
Hi team! I'm experiencing an issue with the email channel via the conversations.read scope. Only email messages sent or received from a created 'channel' address (e.g hello-1@20189213.hubspot-inbox.com) are being retrieved via the webhoo 続きを読む
