Conversations API Beta

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jhartz on January 25, 2022
Hey there, beta users! For the Conversations API private beta, the main documentation is located at: https://developers.hubspot.com/docs/api/conversations/conversations We also have Conversations webhooks that you can subscribe to in read more
4 upvotes
0 Reply
vvadlamani on January 25, 2022
Welcome to the HubSpot Community group for Conversations API beta! This is a group for beta users of this new feature. We've also have some HubSpotters here to help wherever we can. Gathering as a group there's a few things we hope to c read more
4 upvotes
1 Reply
HubSpot Product Team
March 15, 2022 11:33
@vvadlamani , Thanks for setting up this group! Exciting things ahead for Conversations! 🎉 For anyone who is interested, I am Dennis. I ha...read more
Jupita_team on May 01, 2022
Hi Team! Emails that are sent outside of the Conversations Inbox where the agent CC's/BCC's the sender address or forwarding address are being received as 'Visitor'. This is causing conflict with the INCOMING/OUTGOING designations within the co read more
1 upvote
6 Replies
Contributor
May 10, 2022 08:30
Hi Paul, Yes!! To the HubSpot Inbox it is a visitor - this is the issue! This is what needs to be fixed! To everyone else, it's not a new...read more
Jupita_team on April 27, 2022
Hi team! I'm experiencing an issue with the email channel via the conversations.read scope. Only email messages sent or received from a created 'channel' address (e.g hello-1@20189213.hubspot-inbox.com) are being retrieved via the webhoo read more
0 upvote
7 Replies
Member
October 19, 2022 10:33
URGENT: Hello there, I install the Free CRM to a client, as I am expecting to upgrade further on. Currently, I have 5 users, and our objec...read more
Jupita_team on April 06, 2022
Hi team! Hope you're all well! How do we feel about taking a look at audio streams from HubSpot calls? I believe all audio is sent as base64 encoded streams... it's not my field of expertise, but I think this is correct... if we can use som read more
0 upvote
6 Replies
Contributor
April 18, 2022 20:58
I see... I'll need then to get in contact with the team directly. I've sent you a DM Paul. Regards, Alexander
Jupita_team on March 20, 2022
We are trying to fetch email conversations through the web hook using https://api.hubapi.com/conversations/v3/conversations/ api. The issue is, we are unable to identify either user - how can we identify if the sender/receiver is either the Hu read more
0 upvote
12 Replies
Contributor
March 28, 2022 07:42
Hi all, just wanted to report back that everything appears to have gone smooth with development, direction field + contacts API worked a charm, as di...read more
ryan-cambium on March 07, 2022
newMessage webhooks should include the message body -- or at least a truncated version. The fact that the webhooks don't provide this information means that I have to refresh my access token and then issue a request to pull the content myself. I read more
2 upvotes
4 Replies
HubSpot Product Team
March 08, 2022 17:03
Hey all, thanks for the feedback here. One other thing I want to point out is that you shouldn't need to refresh your access token for each req...read more
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