Hey there, beta users!
For the Conversations API private beta, the main documentation is located at: https://developers.hubspot.com/docs/api/conversations/conversations
We also have Conversations webhooks that you can subscribe to in read more
Welcome to the HubSpot Community group for Conversations API beta! This is a group for beta users of this new feature. We've also have some HubSpotters here to help wherever we can.
Gathering as a group there's a few things we hope to c read more
Hi Team! Emails that are sent outside of the Conversations Inbox where the agent CC's/BCC's the sender address or forwarding address are being received as 'Visitor'. This is causing conflict with the INCOMING/OUTGOING designations within the co read more
Hi team! I'm experiencing an issue with the email channel via the conversations.read scope. Only email messages sent or received from a created 'channel' address (e.g hello-1@20189213.hubspot-inbox.com) are being retrieved via the webhoo read more
Hi team! Hope you're all well! How do we feel about taking a look at audio streams from HubSpot calls? I believe all audio is sent as base64 encoded streams... it's not my field of expertise, but I think this is correct... if we can use som read more
We are trying to fetch email conversations through the web hook using https://api.hubapi.com/conversations/v3/conversations/ api. The issue is, we are unable to identify either user - how can we identify if the sender/receiver is either the Hu read more
Hi all, just wanted to report back that everything appears to have gone smooth with development, direction field + contacts API worked a charm, as di...read more
newMessage webhooks should include the message body -- or at least a truncated version. The fact that the webhooks don't provide this information means that I have to refresh my access token and then issue a request to pull the content myself. I read more
Hey all, thanks for the feedback here.
One other thing I want to point out is that you shouldn't need to refresh your access token for each req...read more