Content Strategy & SEO

Ansima
Participant

Hubspot cookie banner

SOLVE

I am new to hubspot, my client want Hubspot cookie banner and Onetrust to be integrated in one wesbite but hide the hubspot one with CSS (he need to swtich between them when time come);

what will happen to cookies?

1 Accepted solution
Lucila-Andimol
Solution
Most Valuable Member | Platinum Partner
Most Valuable Member | Platinum Partner

Hubspot cookie banner

SOLVE

Hey @Ansima hope you are doing well.

If you are choosing Onetrust you will need to update the aceptance/not tracking option

into HubSpot to have this information about cookies.

Here is an example on how to do this info sync

Here's is an article on how the info is record in HubSpot

You can also check the property "Privacy Consent"from a list.

 

hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

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0 Upvotes
6 Replies 6
StephaneLM
Participant

Hubspot cookie banner

SOLVE

@Ansima I know it's been a few months, but if you're interested, you can consider onetrust alternatives that work great with Hubspot too; and leverage all the next generation consent management that onetrust doesn't unfortunately do. For instance, take a look at Ketch if you're curious. Hope this helps!

0 Upvotes
Dani621
Member

Hubspot cookie banner

SOLVE

If you integrate both the HubSpot cookie banner and Onetrust on the same website and hide the HubSpot one using CSS, Onetrust will manage the cookies initially, but HubSpot’s banner will still load in the background. When the client switches to the HubSpot banner, cookies set by Onetrust may not be managed correctly. It's important to make sure the cookie management systems are aligned to prevent conflicts.

0 Upvotes
Lucila-Andimol
Solution
Most Valuable Member | Platinum Partner
Most Valuable Member | Platinum Partner

Hubspot cookie banner

SOLVE

Hey @Ansima hope you are doing well.

If you are choosing Onetrust you will need to update the aceptance/not tracking option

into HubSpot to have this information about cookies.

Here is an example on how to do this info sync

Here's is an article on how the info is record in HubSpot

You can also check the property "Privacy Consent"from a list.

 

hope this helps

María Lucila Abal
COO Andimol | Platinum Accredited Partner
HubSpot Expert, Top Community Champion | Hall of Fame IN23&IN24
Certified Trainer (12+ years) | SuperAdmins Bootcamp Instructor

Have questions? Get answers:

Get Premium Support

Did my post help answer your question? Mark this as a solution.

0 Upvotes
Ansima
Participant

Hubspot cookie banner

SOLVE

Thank you so much @Lucila-Andimol this is so useful !

0 Upvotes
PamCotton
Community Manager
Community Manager

Hubspot cookie banner

SOLVE

Hey @Ansima, thank you for posting in our Community!

 

If you use HubSpot to host your website or install the HubSpot tracking code, HubSpot sets a number of tracking cookies when a visitor lands on your website to understand their behavior better. You can display a cookie policy banner for your visitors to opt in or out of the non-essential cookies.

 

I want to start by sharing some content about HubSpot Cookies:

And invite our top experts, @TomM2@GeorgeBThomas@Lucila-Andimol any recommendations to @Ansima?

 

Thank you,

 

Pam

 

 

 

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Ansima
Participant

Hubspot cookie banner

SOLVE

Thanks for bringing @Lucila-Andimol here, and i appreciate all your input

0 Upvotes