How do I stop records being overwritten when someone downloads content that has been forwarded on?
SOLVE
Hi,
We do marketing campaigns once a month with content to download. Guides and suchlike.
The problem we are having is that people often forward it on internally to others to download. When they do, it overwrites the original contact details and adds theirs as primary.
I have been manually amending and adding the person but this is time consuming. Its there a way I can stop this happening?