• Help Desk reporting gives you real-time visibility into your support operation without the manual work. Ask our experts about which metrics matter most! AMA Dec 8-12.

    Ask us anything

Which metrics matter most to your business?

kara_susvilla
HubSpot Employee
HubSpot Employee

To determine the success of your content, you have to set goals and track the metrics that make the most sense for your business. This could be page views, conversions, and so on. Keeping this in mind, which metrics matter most to your business and why? Tell us in the comments below.

 

*To learn more about this, check out the Measuring and Analyzing Your Content lesson via HubSpot Academy. 

874 Replies 874
Chenjinyang
Member

Customer Satisfaction: Direct feedback or satisfaction scores help evaluate overall performance and user experience.

0 Upvotes
SMahrib
Member

CPA and CPC

0 Upvotes
K_Wangari
Participant

Which metrics matter most to your business?

Conversions: Ths tells me if people are doing what I want them to do, like buying stuff or signing up.

Engagement Rate: This shows if people like my stuff, share it, and comment on it.

Bounce Rate: This tells me how many people leave after seeing just one page, which shows if my content is interesting and good quality.

 

 

0 Upvotes
VLowe
Contributor
  • CPA for lead generation
  • CPC to increase traffic and conversions on the website
  • ROAS for social media engagement and buying.
0 Upvotes
PMishra02
Participant

To measure the success of your content, you need to focus on the metrics that align with your business goals. Whether it’s page views, conversion rates, customer engagement, or lead generation, the key is tracking what drives real value for your business.

0 Upvotes
fkaada
Contributor
  • CPC for cost-effective lead gen.
  • ROAS for campaigns and media buying 
  • CPA plus CLTV for long-term business positioning
GMaia3
Participant

Social media engagement and click though

0 Upvotes
JApezan
Participant

As a freelancer, important metrics to my career success include: Traffic, engagement, and conversion.

0 Upvotes
Silvinf
Member

As a business owner and content creator, there are several metrics I can use as benchmarks, such as tracking content growth through likes, comments, and shares. Additionally, I evaluate how people respond to the product and how many are interested in the products we sell

0 Upvotes
AStewart91
Member

Right now I am mainly a "content creator" so my most important metrics are engagement on social media. Specifically likes, comments and shares.

0 Upvotes
ASchiffer4
Member

Open, then click rates are most that matters to the ones in charge of our company. I use both percentages and track month to month (due to the seasons) and compare year over year. However, we have seen inverse ralationships between high click rates and low conversions. 

0 Upvotes
Papiinson
Member

As a content writer, I find that tracking page views, engagement metrics like comments and social shares, and SEO performance is crucial, as they help me measure the reach, impact and visibility of my work. 

0 Upvotes
sabisidro
Member

As a content marketer, my metrics to track, measure, and analyze include web page traffic. More specifically, page views, unique page views, traffic sources, bounce rate, referrals, and keyword ranking.

0 Upvotes
CoCoAnTe
Member

which metrics matters most in your business ?

it's page views that matters most at the moment, because we care about how long people stay on our website and our social media platforms. So page views at the moment 

0 Upvotes
Drip2Hard
Member

For us, it's the cost per lead. If we're spending money to get content in front of people, then we want to convert them to either visit our website or engage with the content itself. It helps build our future lookalike audiences while also converting leads—creating two benefits for the price of one. 

0 Upvotes
mischacc
Member

We care about how long people stay on your website because we don't want them to accidentally being auto searching it, but instead being on it for a reason 

0 Upvotes
Mehganm11
Member

My business is promoting myself as a dark fantasy romance author through my social media platforms, newsletter, blog, and author website. To determine successful content there will be several factors I can use to measure across the various platforms. For my webpage and blog, key word tracking, and referral traffic will matter. For my social media platforms will factor in reach, impressions and engagement. The larger audience I can reach and the more engagement I can encourage the more successful my content. My newsletter, blog, and emails will require my attention to gaining subscribers. All these different ways of tracking the success of the content aligns with the platform type as well as how my target audiene view my specific content type. 

AMc33
Member

We rely heavily on email campaigns so open rate and click rate are the two metrics I work with the most. Web traffic would be the next one, I think.

0 Upvotes
GGoraya
Contributor

We might focus on metrics like page views to see how many people are reading your content, or conversions to track how many people are taking actions you want them to, like signing up for a newsletter or making a purchase. Understanding which metrics are most relevant to your business, you can measure success and make improvements.

0 Upvotes
cardenashley
Member

The metrics that matter most to my business is interaction with posts (such as sharing, liking or commenting) and in person attendance at the events we put out.

0 Upvotes
SSingh08
Participant

Website traffic,impressions, and click through rate

0 Upvotes