Storytelling framework in action

kara_susvilla
HubSpot Employee
HubSpot Employee

Regardless of the story you’re trying to tell and how you’re trying to tell it, storytelling has three essential elements:

  • Characters
  • Conflict
  • Resolution

Choose one of your favorite brands, and tell their business's story by answering the below questions.

  • Who is the brand?
  • Who is their audience?
  • What challenge are they helping their audience to overcome? How are they doing it?

*To learn more about this, check out The Power of Storytelling lesson via HubSpot Academy. 

7,586 Replies 7,586
LHarner
Member

The brand is Unique Vintage. Their audience is lovers of vintage clothing. They're helping their audience find vintage clothing that they love. They're doing this by reselling vintage clothing in their storefront in Burbank, California and by selling new clothing that is vintage inspired on their website.

0 Upvotes
Jaycee_Lewis
Thought Leader

Hi there @LHarner! Welcome to the HubSpot Community! 👋

 

It’s great to see you jumping into the Storytelling lesson—it is such a powerful way to humanize your brand and connect with your audience.

Since you are focused on leveling up your marketing content, I recommend checking out our Unlock the Power of Marketing page. It’s a great spot to find tips on how to apply these concepts to your automation and broader strategy.

 

Happy learning! — Jaycee





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Ishaa
Member

The Brand is wear manto a clothing brand. Their story is to make clothing decisions easier and simple so you save  time for important task and creative work. They combine casual clothing with culture so you stay true to your values with style.The audience is creatives and people who love culture dressing.they are solving there problem by removing the decision of what to wear today.

nickJohnson37
Member

Great discussion — storytelling definitely hits different when a brand manages to blend culture, purpose, and user identity. One thing I’ve noticed is that modern audiences engage more with stories they can participate in, not just consume.

A lot of newer brands and creators are leaning into this by giving users simple tools to express themselves visually. Even something like bratgenerator shows how people enjoy shaping their own mini-narratives or aesthetic around a trend. It’s the same core idea: empower the audience to become part of the story rather than just the end consumer.

In the end, that sense of involvement is what keeps a brand relevant and memorable.

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JacqHernandez
Member

L’Oréal Paris Storytelling

Who is the brand?
L’Oréal Paris is one of the world’s most iconic beauty brands. It represents innovation, accessibility, and empowerment, offering products that combine cutting-edge science with glamour. Its identity is rooted in the famous phrase “Because you’re worth it,” which communicates confidence, diversity, and self-value.

Who is their audience?
Their audience is broad: women and men across different ages, lifestyles, and cultures who want high-quality beauty products. They especially target people who want to look and feel their best, value innovation, and want access to professional-level beauty without luxury prices.

What challenge are they helping their audience overcome? How are they doing it?
L’Oréal Paris helps its audience overcome insecurities, limited beauty options, and the belief that professional beauty is inaccessible. They do this by offering high-quality products developed with advanced technology, inclusive campaigns that showcase real diversity, and empowering messaging that encourages people to recognize their worth. They reinforce their message with global ambassadors and emotional storytelling that builds strong consumer connection.

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PObasi
Participant

1. The brand is Godterest

2. Their audience is Christian singles looking to find a date online while upholding Christian values
3. They help their audience find Christian partners with similar values in a safe space that only promotes godly standards. They do this using the Godterest app.

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AJohn88
Member

Brand: Depop

 

  • Who is the brand?
    • They're a circular marketplace for fashion ( apparel, accessories, shoes). It's an open platform in which any one can buy/sell their goods.
  • Who is their audience?
    • The Depop platform targets youth (Gen Z, and Gen Alpha). Especially those intrigued by vintage fashion and sustainability.
  • What challenge are they helping their audience to overcome? How are they doing it?
    • They're connecting their audience with each other to create more circularity in fashion, in hopes of reducing fashion waste and extending the lifespan of clothes.
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dj_abi
Member

Stresstabs | Assemble by GIGIL 

 

A word-of-mouth typical medicine/vitamin brand in the Philippines catches attention through a horizontal video format posted on YouTube. While they're already widely known, medicine is not something Filipinos typically spend for on the daily because of the country's high living expenses by workers.

 

And, while this medicine can be consumed by most adults, Stresstabs (through GIGIL Advertising Agency) niched down to these office workers, telling a story of a girl in a corporate desk job (which opens the scene).

 

The ad plays with the Filipino idiom "nauubos ka na", which means that something is taking too much (energy, for example) from you. As time passes, the main character loses parts of herself (literally) and Stresstabs (visualized as workers, helping the main character in her sleep) reconstructs the person, making her feel whole again. Stresstabs is the able to emotionally resonate with their audience in a humorous and campy manner, all the while making them memorable as a brand who can "make you whole again" despite the stressors of daily life.

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Dhiraj97
Member

a well known Indian baby skin care brand Mamaearth sell baby skin care products

the target audiences are newly parents and the person have children 

the problem they faces is the baby products come with chemical and inorganic material so they started baby skin care brand mama earth they offer products free from chemicals and made from organic material highlight natural ingredients 

Duhvisha
Member

Dunkin’ is a global coffee and breakfast brand known for being fast, simple and affordable. Their main audience is everyday people who are usually in a rush and want something quick before starting their day. This includes office workers, students and families who look for good coffee and easy food without spending too much. The challenge these customers face is the busy morning routine and the need for something dependable that does not slow them down. Dunkin’ solves this by offering quick service through drive-thrus and mobile ordering, keeping the menu familiar and reasonably priced, and focusing on coffee that people can rely on every day. The brand positions itself as the easy, convenient choice that helps people get going with less hassle.

rcolon
Member

I am really inspired by Blackwing Pencil Co. They take a simple tool in the pencil and make it so much more with thier great marketing. The character is Third person. They use stories of famous artist from poets, musicians and visiual artist to inspire the auduence to beleive the pencil is not just an a simple instrument, its a statement. the confict i believe is that pencils can be inconsistant and made cheaply so for the serious artist, thats not enough. The resolution is that they came up with the perfect pencile with cool features that set them apart from a bargain pencil and give you an feeling of luxury and inspiration. 

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samlore
Member

The brand I am thinking about is "Learn & Grow", this is an educational platform, targeting teenagers and career switchers to develop in-demand skills and open roads to new careers. 

We are living in a world that promotes degrees and a strong educational background. Unfortunately, not everyone can have access to such education, for various reasons, whether it is finance, location, or life events.

The mission of "Lean & Grow" is to help teenagers who want to develop new skills, but also career switchers, who are ready to transition to a work they truly like and maybe dreamed of, by providing free and quality lessons and paths. 

With a gamification process, learners experience the learning process differently, and get closer to their goals, get closer to the career they want, one lesson at a time.

MNickels
Member

One of my favorite brands is a clothing company called Root of Fight, who creates casual vintage streetwear and athletic wear, using iconic sports figures and sometimes iconic musicians as well. Their audience is made of individuals who are fans of the sports, wrestling, martial arts, music, and those who feel emotional connections to these inspritional historical figures. Their clothing helps individuals stand out, by incoporating the emotional connection buyers feel when considering the stories of the figures. In a sense, they are selling their stories in the form of clothing. 

rcolon
Member

Love Roots of fight as well. They do a good job of giving a exclusive feeling, like " if you know you know" vibes. Great brand!

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LGintalaite
Member

I will go with a well-known brand-SKIMS

The brand is dedicated to making underwear and shapewear for every body. 

The audience is people (especially women) who want to feel sexy and snatched. 

They are helping their audience to feel better about themselves, I would say. 

They are also targeting ,,bigger'' people who are usually overlooked in the clothing market

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Chay04
Member

I would like to add this about the Brand I work with,
Madison World is a Marketing agency, that help the as a mediator for other brands who wants to grow big and reach mass audience.
The audience as i said are various brands from different industries, as we do all types of content ads and marketing, it is regardless of the industry or the audience cause we reach their audience perfectly.

BFlores32
Member

Who is the brand?

Karma and Luck is a spiritually intuitive lifestyle brand that speaks in the quiet tones of tradition, legacy, and intention. It isn't simply jewelry or home decor, it's a sanctuary of symbol and story, where the whispers of ancient wisdom meet the soft pulse of the modern heart. Every piece crafted is a totem of strength, a reminder of balance and celebration of design that honors the past whilst reinventing the present.

 

Who is their audience?

Their audience is made of wanderers and travelers, intention forward seekers who long for connection and meaning in a world that often moves too fast. The ones who search for symbols of protection, grounding, and uplifting emotion, drawn by energy that feels both ancient and alive.

They are the quiet curators of legacy, who see life in color and crave balance, purpose, and spiritual alignment. Karma and Luck speaks to the souls that believe what we wear and place in our homes can carry story, memory, and strength.

 

What challenge are they helping their audience overcome? How are they doing it?

Karma and Luck helps their audience navigate the quiet ache of a world that moves too fast. A world that often leaves people ungrounded, disconnected, or spiritually depleted. They offer a gentle counterbalance, reminders to pause, breathe, and return to oneself. 

Through handcrafted pieces rich with symbolism, totems, sigils, and etched hieroglyphs drawn from global traditions, they create moments of stillness and awakening. Each piece asking a simple but powerful question:

Are you living your life fully, or tapping the bottom of an empty cup, wondering where your peace has gone?

Karma and Luck reconnects people to meaning, intention, and inner alignment, turning adornment into a daily practice of mindfulness and self rememberance.

Subhiksha13
Member

 

1. Who is the brand?

Nike is a global sportswear and athletic brand known for its innovative shoes, apparel, and gear. Their motto “Just Do It” inspires people to push their limits.

2. Who is the audience?

Nike’s audience includes:

Athletes (professional and amateur)

Fitness enthusiasts

Young people who love style, sports, and active lifestyles

Anyone who wants motivation to stay active

3. What challenges are they helping their audience overcome?

Nike helps people overcome:

Lack of motivation to start or continue fitness

Self-doubt about their abilities

Limited access to high-quality sports gear

Performance barriers, like injuries or discomfort

4. How are they doing it?

Nike overcomes these challenges by:

Providing high-performance gear that improves comfort, speed, and confidence

Creating motivational campaigns (e.g., “Just Do It”) that encourage people to break excuses

Using athlete stories to inspire customers

Innovating with technology (Air Max, Flyknit, etc.) to enhance sports performance

Building community through apps like Nike Run Club that guide and support users

 

ABMukherjee
Member

Who is the brand -
Amul - A built in India FMCG dairy brand that procures milk directly from the source - farmers and villages in India, and processing the collected milk to manufacture and sell milk products.

 

Who is ther audience -

Amul India has multiple audience persona. Farmers from whom they procure milk. Nationwide wholesellers and distriibuters and eCommerce companies hosting their product. A nation of people who trust the authenticity and integrity of the brand.


What challenge are they helping their audience to overcome? How are they doing it?
- Farmers - do not need to sell their products to middlemen.

- Sellers/distributers and rest of the people - distribute products/consume pure dairy products delivered from a brand that symbolizes purity and is built at the heart of India.

How?
By consistently telling a story and creating a brand promise of sourcing pure products and selling pure products, since the last four decades.

Thinny
Member

-Who Is the brand?: 

Nivea is a German personal care brand that offers a wide range of products,including skincare hair care and body care. Their branding/packaging makes them stand out and make them recognizable in a way that they can't be overlooked.

-Who Is their Audience: 

Nivea skincare products are targeted towards male and females looking for the best affordable and effective way to have a spotless healthy skin. 

-What Challenge are they helping their audience overcome?:

Growong up,i've always had dry spotted skin, which made me insecure and uncomfortable about my skin. i always feel not good enough and highly insecured among people. Then i came across Nivea,i heard stories and saw advert on how effective it is,so i decided have a go at it.I started trying out the different varieties of Nivea products,particularly their roll-on and lotion/cream,checking and weighing my alternative,till i fell in love with the Perfect and Radiant roll on because of its pleasant smell and also the even-glow lotion,which keeps my skin hydrated and prevents dryness and roughness of my skin. They restored my confidence and self awareness. Recently a came across the luminous set,where a dark spot serum,day and night cream and sunscreen are all included. With the trust i have in Nivea products i  more than confident that the luminous set would restore my facial beauty and clarity,in no time. Nivea products gives long term solution to everyone battling with dark spots,uneven skin colour,dryness of the skin,restoring the confidence and self awareness that comes from having a flawless healthy skin.

-How are they doing it? 

Nivea provides affordable,highly effective and medically approved/tested skincare products that prioritizes the skin,health and natural beauty of their customer,Resulting to improved trust and loyalty from customers/users to the brand.

CMerzon
Member
  • Who is the brand? Case It Inc
  • Who is their audience? Students and Professionals 
  • What challenge are they helping their audience to overcome? How are they doing it? Organizing Paper and Tech gadgets in a mobile friendly lifestyle, with smart design and innovative features