Content Hub for Marketers

JorieMunroe
HubSpot Employee
HubSpot Employee

How well does your website serve its visitors?

Think about the saying, “People don’t buy a quarter-inch drill; they buy a quarter-inch hole.” This is a perfect example of the Jobs Theory in action. When someone purchases a drill, they’re hiring that drill to do the job of creating a hole in their wall.

 

What is the job people are hiring your website to do? How are you currently solving those needs? Keep in mind, your site may have several different “jobs.” Some people may be coming there to find out about your pricing, while others might want to speak with your sales team. Share your thoughts below.

 

*To learn more about this, check out the Fundamentals of a Great Website User Experience lesson via HubSpot Academy. 

98 Replies 98
DoraDC
Participant

How well does your website serve its visitors?

Our website answers the question of what we do and where we are located. It includes pricing and allows our phone staff to remain free for sales and more specific questions as customers brows for more general information

 

0 Upvotes
NDuyen8
Member

How well does your website serve its visitors?

 

My website serves visitors by providing clear and accessible information about [product/service]. It helps users [specific problem-solving, e.g., calculate pricing, schedule a demo, or learn more about the product’s benefits]. To ensure this, we’ve focused on making navigation intuitive and offering multiple ways for visitors to engage with our team.

•We have implemented a chatbot to address user questions instantly, ensuring visitors don’t have to wait to get the information they need.

Currently, we are exploring ways to enhance the user experience, such as improving page load times and optimizing content for mobile users.

 

0 Upvotes
AThomas2002
Member

How well does your website serve its visitors?

Our company website's primary job is to provide potential customers with the information they need to make confident decisions about purchasing office furniture. Visitors are typically looking to:

  1. Explore Our Products – They’re "hiring" our website to showcase a wide range of office furniture options, including desks, chairs, and file cabinets, with detailed specifications, visuals, and pricing. We address this by offering an easy-to-navigate catalog and filtering options.

  2. Learn About Our Services – Some visitors are looking for personalized solutions, such as office layout consultations. To solve this, we prominently feature our consultation service with clear CTAs and a simple form for scheduling.

  3. Evaluate Our Brand – Others come to evaluate our credibility and expertise. To meet this need, we showcase testimonials, case studies, and blog posts that highlight our expertise in creating productive workspaces.

By understanding these “jobs,” we continue to refine our site’s design, ensuring visitors can easily find what they need, whether it’s product details, inspiration, or assistance from our team.

0 Upvotes
Ena49
Member

How well does your website serve its visitors?

My website isn't providing anything at the moment because I have just started. I am trying to learn how to make it appear the best to visitors so they can be attracted.  What we do is a business consultation service for startup businesses. This will assist them to accomplish tasks they struggle in such as customer retention.

FPavon
Member

How well does your website serve its visitors?

When evaluating a website, it is important to consider its usability (clear navigation, visual appeal, mobile-friendliness, accessibility), content (clarity, relevance, accuracy, engagement), and functionality (performance, security, clear calls to action). Ultimately, assess its credibility and effectiveness in communicating its mission and achieving its goals.

0 Upvotes
Akshata
Member

How well does your website serve its visitors?

By giving good user expericence like, Load time ❤️ seconds, Mobile friendliness, responsive, enagaging content and design, clear, concise and relavant, CTA, search engine ranking etc

0 Upvotes
amycwong11
Member | Partner
Member | Partner

How well does your website serve its visitors?

We need to do a better job of differentiating our company from our competitors through content that solves our customer problem as opposed to listing services. 

AlejandraPerez1
Member

How well does your website serve its visitors?

How well does your website serve its visitors?

For my company's website, I'd like to improve its appearance by including more high-quality resources. Additionally making it more interactive could add value. Lastly, getting more interlinks on the website will also help the interconnectedness. 

0 Upvotes
CHidalgo2
Participant

How well does your website serve its visitors?

I want my website to be informative, clear, and concise. If it is a blog website, I'd want very bold topics and quick information. If it is an e-commerce website, I'd commit to having available products all the time for my consumers to access. If it is a restaurant website, I would focus more on pictures and awareness of the menu!

0 Upvotes
DJallomy-Bah
Member

How well does your website serve its visitors?

With the knowledge I retained being a digital marketing major, I know to always incorporate successful keywords and create campaigns to specific ad groups in the making of my website.

0 Upvotes
brandindia
Participant

How well does your website serve its visitors?

I've assigned 3 jobs or roles expected out of my website.

The first being holding the attention, then to sell by showcasing my brand management processes and projects and finally get every visitor to spend a minimum of 60 seconds and more.

AAlonso7
Member

How well does your website serve its visitors?

The internship I am completing this semester helps me notice how to market our company very well, on the internet and the good tactics  that come with it.

0 Upvotes
mrbalella
Member

How well does your website serve its visitors?

The website I run for my internships serves the purpose of catering to artists who need management and digital marketing consulting or those interested in working for our company.

 

AKaur31
Participant

How well does your website serve its visitors?

I recognize the importance of not just updating content, but also actively managing the website and leads. so this should definitely use such smart strategy tools for business.

 
SHazarika
Member

How well does your website serve its visitors?

Consider the adage, "Individuals aren't purchasing a quarter-inch drill; they're seeking a quarter-inch hole." This exemplifies the Jobs Theory in practice. When someone buys a drill, they're employing it to fulfill the task of making a hole in their wall.

What specific tasks are individuals entrusting your website to accomplish? How are you presently addressing those requirements? Remember, your site might serve various "jobs." Some visitors could be seeking pricing information, while others may intend to engage with your sales team. Please share your reflections below.

SKaur71
Participant

How well does your website serve its visitors?

At present, our website lacks content and functionality. Our aim is to establish a robust online presence by curating comprehensive information essential for successful sales. Our services cater to the needs of busy individuals, offering both personal and professional assistance. We specialize in aiding customers with tasks they often lack time for, in addition to providing practical products designed to streamline everyday activities.

0 Upvotes
HKaur0
Participant

How well does your website serve its visitors?

I recognize the importance of not just updating content, but also actively managing the website and leads. so this should definitely use such smart strategy tools for business.

 
ACrider
Member

How well does your website serve its visitors?

My website isn't providing anything at the moment. We are trying to get it up and running with all the content we need to have a successful sales presence.  What we do is a personal and professional service for busy people. We help them accomplish tasks they normally do not have time for and we also provide physical products to help our customers with everyday tasks.

0 Upvotes
RahmatJ
Member

How well does your website serve its visitors?

Our website provides the solution to the issues that a potential customer is looking for. 

It provides the following information:

1. Information, Products and Services

2. Engaging & informative content

3. Our History

4. Pretty much a one-stop shop

0 Upvotes
sakshi1087
Member

How well does your website serve its visitors?

Our website provides the solution to the issues that a potential customer is looking for. 

It provides the following information:

1. Services

2. Engaging & informative content

3. Our History

4. Solutions for ones issues. 

A All in one package. 

0 Upvotes