I'm all of a few minutes into testing out the sales email content generation, but I already have a few thoughts:
The very first email (a follow-up on an existing thread) that I generated looked very verbose (238 words / 1478 characters). To what extent, if any, are the emails generated steered to stay within a similar set of constraints as we're steered towards when creating an email in the Hubspot web app U/I re: content length and such?
Why does the "Who are you selling to?" not prepopulate a meaningful default based on the existing email recipient? It seems like it could do so.
Why does the "What are you selling?" not prepopulate? It seems like you could use the last-used value as a default. And for orgs selling multiple products, the ability to merge in choices that had been previously defined.
I'm wondering if there'd be value in being able to centrally define a set of predefined prompts (for usage in that "In a few words describe what you want to communicate in this email" field). For example, a common follow-up use case for us is that we did a demo, we had a mutually-agreed upon follow-up date, and now we're checking in. It would be nice to be able to quickly and easily pull in that info.
Does the email generation take the existing email thread content into account at all? ie would follow up email content differ based on the emails that came before on the existing thread, or is the content generated strictly based on what's entered in the "Generate content" popup?
I'd preselect the email tone based on the last selection.
My $0.02 so far. I'm trying to think through how this could be used quickly and at scale while still having it generate content that's consistently relevant.
I'm looking forward to seeing how this continues to evolve. Thanks!
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