New Property Group

[rajesh]

Hi,

I am new to HubSpot and need help!

I have created a new property group for companies and added properties to it however i am not able to view the newly created property group within any company profile! 

How can i make this property group visible on the company profile section?

Kindly Help.

Thanks & Best Regards,

Raj

[Phil_Vallender · Accepted solution]

Hi @rajesh

First, I would like to check something. There are two separate property areas for contacts and companies. Can you check that you created your new properties in the companies area?

If you did, you should be able to click 'Manage Properties' on your company view and add your customer properties to the main 'About' view. 

Hope that helps. 

[MeganReid]

I had the same frustration after spending a ton of time creating a new property group, expecting it would appear as a NEW collapsible section on the contact record. Much to my disappointment after reaching out to support, I was informed that any new contact property, regardless of group would appear under the contact's About section. VERY DISAPPOINTING. What is the point of being able to organize the groups in the settings areas if this same organization cannot be seen on the actual contact record?? Hubspot, please add this as a functionality!!!

[agi_sob]

This is so crucial for us, too! Why wouly you be able to create property group if you cannot display it for users on contact page? Im confused. 

[MFrankJohnson]

- see Examples of when to use "Property Groups" for the #1 advantage to using Property Groups.

Help answer your question? If so, remember to accept this solution now.

Best,
Frank

Chief HubSpot Consultant

---

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

[Phil_Vallender · Accepted solution]

Hi @rajesh

First, I would like to check something. There are two separate property areas for contacts and companies. Can you check that you created your new properties in the companies area?

If you did, you should be able to click 'Manage Properties' on your company view and add your customer properties to the main 'About' view. 

Hope that helps. 

[rajesh]

Hi @Phil_Vallender,

Thank you much for your assistance, i am able to use the properties now.

However the properties appear in the About Section! is there a way i could have a different section for this property group? Please see image below:

Property Group

PS: I am useing the free version of HubSpot.

[ShiraOsdoba]

Hey! 

I am trying to add information on the left side on the user page where it says About Us, Deals, and Companies. How do you make a new category like you did called "contacts"? Thanks!

[MayPascaud]

@ShiraOsdoba this article that I linked to above explains how to create new property groups: https://knowledge.hubspot.com/contacts-user-guide-v2/how-to-use-contact-property-groups#how-to-creat...

[MayPascaud · Accepted solution]

@rajesh all contact, company and deal properties will appear in the record's About section. Learn more about organizing properties here: https://knowledge.hubspot.com/contacts-user-guide-v2/how-to-use-contact-property-groups