"I understand that companies may be automatically associated with contacts"
"If enabled in your account (most accounts are) contacts will be automatically associated with company records after an import by matching the email address of the contact to the company domain name on the company record."
I've tried to import a contact with exactly the same domain name as one of our existing Company records, but it created a new Company record (duplicate)... I tried to disable the automatic creation of the Company and indeed it did not create second Company when I tried to import second time, but it didn't associate the Contact with the Company.
If I read it correctly, your post describes how the companies are de-duplicated when you import companies and how contacts are de-duplicated when you import contacts.
My issues is different. Please have a read again.
Here is an example:
The company XYZ already exist in HubSpot with Company Domain Name xyz.com
I import a Contact with email address firstname.lastname@example.org
My Contact John is not associated with the Company XYZ
If I turn on the setting "Automatically create and associate companies with contacts.", and try the above (for a different Company/Contact), it creates a new (duplicated) Company, instead of associating with existing company.
If you still struggle to reproduce it, I'm happy to create a quick video to demonstrate.
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