CRM

OsScopo
Member

Unable add email when editing user

SOLVE

When i try to add an email address to a contact via edit the dropdown does not have Email as an option. I am unable to add any email addresses to any of me contacts. how do i get this option back.

 

Thanks.

0 Upvotes
1 Accepted solution
edjusten
Solution
HubSpot Employee
HubSpot Employee

Unable add email when editing user

SOLVE

Hi @OsScopo  Can you verify with a screenshot where you are not able to edit?  As a SuperAdmin you should be able to edit email addresses of a contact. See attached screenshot. 

 

Thank you,

Ed Justen

 

edit_email_address.png 


Did my post help answer your query? Help the Community by marking it as a solution

View solution in original post

0 Upvotes
1 Reply 1
edjusten
Solution
HubSpot Employee
HubSpot Employee

Unable add email when editing user

SOLVE

Hi @OsScopo  Can you verify with a screenshot where you are not able to edit?  As a SuperAdmin you should be able to edit email addresses of a contact. See attached screenshot. 

 

Thank you,

Ed Justen

 

edit_email_address.png 


Did my post help answer your query? Help the Community by marking it as a solution
0 Upvotes