Company information labels/properties are missing in company record properties

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Issue appears under Settings -> Set the properties your team sees on company records:

 

I would like to add a hubspot property (parent company) to selected properties. However, the scroll down list does not show this property (snapshot 1) even though it clearly appears under Settings -> Properties as a hubspot property (snapshot 2)

 

What is the reason that not all the Company information in Settings->Properties are visible in the dropdown menue Settings -> Set the properties your team sees on company records?

 

How can this be fixed?

Thanks!

 

snapshot 1.PNGsnapshot 2.PNG

 

1 Accepted solution

Accepted Solutions
Esteemed Advisor | Diamond Partner

Hi @Ithuba_FinMill

 

The explanation for this is that 'parent company' isn't a company property as such, but a relationship between two object records. Giving a company a parent (or children) is very similar to associatating a contact or a deal. 

 

These relationships are typically reported in seperate, dedicated sections of the company record screen, i.e. Related Companies. 

 

Related companies.png

You can change the position of this box on the company record by dragging it to a new location if you wish. 

 

Hope this helps.

 


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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0 Upvotes
1 Reply
Esteemed Advisor | Diamond Partner

Hi @Ithuba_FinMill

 

The explanation for this is that 'parent company' isn't a company property as such, but a relationship between two object records. Giving a company a parent (or children) is very similar to associatating a contact or a deal. 

 

These relationships are typically reported in seperate, dedicated sections of the company record screen, i.e. Related Companies. 

 

Related companies.png

You can change the position of this box on the company record by dragging it to a new location if you wish. 

 

Hope this helps.

 


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

Reply
0 Upvotes