Questions produits et conseils

ioquery
Member

Contact form drops on my gmail but not on my regular mail

Hi !

 

I'm reaching you because it seems like hubspot tracking code recognise my contact form and takes the informations filled in my contact form to notify me on my gmail. The thing is that my contact form is set to arrive on my professional email not gmail. I had two contact form filled that i didn't see because of that. 

 

I don't understand how and why it behaves like this..

 

I use divi and the regular divi contact form.

 

Thanks a lot,

 

Jérémie 

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Theo_B
HubSpot Employee
HubSpot Employee

Contact form drops on my gmail but not on my regular mail

Bonjour @ioquery!

 

Afin d'avoir une meilleure compréhension de la façon dont ce formulaire est paramétré, pourriez-vous m'indiquer en message privé votre HubID et la page sur laquelle le formulaire est présent? 

Merci d'avance !

 

Théo

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