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Issues Accessing Invoices After Domain Change
- Hi , We recently changed our domain, and now we’re encountering an issue when trying to access our invoices. Every time we attempt to open them, we either face errors or the page doesn’t load. I’ve connected with support, but I would appreciate a temporary workaround as a backup solution for now. Has anyone experienced this after changing domains? Any advice or steps would be greatly appreciated. ...read more
How to Pass Contact Email to Custom (external) Product Link Thank You Page
- Hello, We need to access the customer email address on the thank you page for product links. The thank you page is hosted on our own WordPress website. How do we go about passing the email to the thank you page URL? Thank you, Drake ...read more
Prorating a license price during the customer commitment in quotes
- Hey community, we are selling yearly licences to our customers based on number of users. During the year, if a customer wants to buy extra licences, we need to prorate the yearly price of the license = Yearly SKU price /365 * days until the end of the commitment. I can track the end of commitment on the account, is there a way how the price would be automatically calculated in quotes? ...read more
Set Maximum Redemptions & Expiration Dates for Discount Codes
- We’re excited to announce a new feature that gives you more control over your discount codes for payment links! You can now set the maximum number of redemptions and expiration dates for your discount codes directly in HubSpot. Why this matters: This update allows you to manage your promotions with ease by automatically limiting how many times a discount code can be used and ensuring it expires when you choose. No more manual deactivatio ...read more
EU use case - Automatically surface buyer Tax ID on HubSpot invoices
- I'm not going to pretend to be an expert in EU invoicing laws, I do know though that there are some requirements such as surfacing your customer's Tax ID on the invoice you send to them. Of course you can always just type it into the comments, but that takes way too long, is prone to human error and all around just makes you think too much. I'm happy to say there's an easier way..... Using a combination of custom sync proper ...read more

LBeer7 on May 09, 2025

Payment links to only accept business emails

It would be useful for when a payment link is sent it can only accept business emails similar to the forms tick box which excludes free mail domains. We are a B2B company and having gmails/ other free emails creates a messy CRM etc.

Reply Discussion Payments Links

0 upvote

4 Replies

BérangèreL

Community Manager

May 12, 2025

Hi @LBeer7 and all, welcome, we are so glad to see you here! I'd like to thank you for sharing your valuable feedback with the HubSpot Community...read more

Solved

SDavies22 on May 07, 2025

Create and / or export payment links to xlsx

I am new to HubSpot due to Stripe's lack of native product preadsheet import / export and bulk editing. Creating products in HubSpot is a breeze in comparison. My questions: Can payment links be automatically generated using the product da read more

Reply Discussion Payments Links

0 upvote

2 Replies

SDavies22

Participant

May 09, 2025

Dear Ruben. Thanks for your reply! I'm using the lowest cost HubSpot plan at the moment, so am unable to generate reports. I approach my work f...read more

CRa on May 06, 2025

2 Tier Channel Model

Hello all, I hope the question is not too trivial for the community, but my search so far has not been successful: I am currently trying to create a 2 tier channel model in Hubspot. For this I need different discount levels or price categories f read more

Reply Discussion TOS

0 upvote

2 Replies

CRa

Member

May 07, 2025

Hey Jaycee, thanks for your support: - you'll need some custom properties: DONE determine which object you'll store the “partner tier”...read more

Solved

JVu3 on May 05, 2025

How to ungroup payouts?

I know we can look over all transactions through hubspot, but I've noticed that if we get multiple payments a day, we receive a grouped payout into our bank account. For example, if we get payments from Company A for $100, Company C for $50, & C read more

Reply Discussion Payouts

1 upvote

5 Replies

BérangèreL

Community Manager

May 09, 2025

Hi @nickdeckerdevs1 , thanks for your reply! I am really sorry to hear about your experience with the subscriptions object. Is there anything I ...read more

JackCoopersmith on April 29, 2025

Unpacking Commerce Hub Pricing

Let's be honest, payment pricing can be confusing - from different payment methods to billing charges to processor choices to all of the little fees that can add up, there are times when it feels like you need to bring in Sherlock Holmes simply to u read more

Reply Blog Payments

1 upvote

0 Reply

MErgul on April 25, 2025

Enable Stripe test keys for portal 146090664

Hi HubSpot team, We’re evaluating HubSpot Payments in test mode for a fractional yacht-club startup. Could you please enable the “Connect Stripe test keys” option on portal 146090664 so we can link our sk_test_… key and run sandbox checkouts? read more

Reply Discussion Payments Links

0 upvote

1 Reply

Jaycee_Lewis

Community Manager

April 25, 2025

Hey, @MErgul 👋 Thanks for your post. To set clear expectations, HubSpot support doesn't work in the Community or action requests here. You'll ...read more