Commerce

Top Resources for Commerce

    • Dear community, I'm moving away from Chargebee to Hubspot and to migrate my clients' subscriptions, I'd prefer to automate the move by creating the necessary subscriptions in HS using the API or whatever automated way. It seems it's not possible by the API (why ??). Would you have any idea, recommendation, documentation you could sahre with me to help me move to the next step ? Thanks a lot, I'd appreciate any help on that topic. Bes ...read more
    • We're setting up a subscription for $9.99/month with 7 days free trial and no expiration. When a customer wants to change or cancel their subscription, how to they notify us, the company? Usually, I see in receipts the opportunity to "manage subscription" or "cancel" but can't find it in the Hubspot Payments. (We're using Hubspot Payments rather than Stripe) ...read more
    • We have different prefixes for each of our customers. Let's say one has xy001 and the next xy002 and so forth. Is there a way to set this up in Hubsopt Invoices? As far as I can see I can only change the prefix for every invoice - am I wrong? ...read more
    • We use Hubspot CMS for our website. We need to setup an ecommerce part of our website to sell some consumable items alongside our core products. We have stripe setup with Hubspot and have not ecommerce site at present. Can we build ecommerce site within Hubspot or do we need 3rd party integration? Any guideance of examples would be great. ...read more
    • I received a 1099-k with the wrong payee tin number. How do you get this corrected? ...read more

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AllisonBosse on February 18, 2025
What’s New? We're excited to announce a new functionality for invoice management in HubSpot: users can now customize and preview invoice emails before sending them to buyers. Additionally, you’ll have access to the invoice link and PDF download op read more
washdocs on February 17, 2025
My company has transitioned over to Hubspot, we are using the stripe integration. When creating a quote or invoice, when it gets sent to a contact the link to "review and pay" or the actual invoice or quote link does not open. Like it's a broke read more
Community Manager
February 18, 2025
Hi @washdocs , Thanks for reaching out to the Community! Could you share an example with screenshots so we can better understand what ...read more
HNederland on February 14, 2025
Hi there. I have downloaded stripe, I want to have only Direct Debit as payment option. I have confirgurated it. I made a payment link, when i test it, i see the payment method. When I use it for real, the payment method is gone. I cannot use it. Ca read more
Community Manager
February 17, 2025
Hello @HNederland , I see that you've also opened a case with our support team, and they've already responded to help review the integration...read more
Solved
PGarcesLamber on February 13, 2025
Shouldn’t invoices be the source information for forecasting? I mean, what better proof of a sale is there than an invoice? It is frustrating not to see the forecast goals attainment populated with invoice totals.
1 upvote
4 Replies
Most Valuable Member | Elite Partner
February 17, 2025
Happy to help, @PGarcesLamber 😊
Solved
SylvainC64 on February 10, 2025
Dear community, I'm moving away from Chargebee to Hubspot and to migrate my clients' subscriptions, I'd prefer to automate the move by creating the necessary subscriptions in HS using the API or whatever automated way. It seems it's not possible b read more
Top Contributor | Gold Partner
February 13, 2025
Sounds great, @SylvainC64 . Stripe has an integration in the app marketplace you can utilize for payment processing into your Stripe account. ...read more
Solved
ShiftPositive on February 06, 2025
We're setting up a subscription for $9.99/month with 7 days free trial and no expiration. When a customer wants to change or cancel their subscription, how to they notify us, the company? Usually, I see in receipts the opportunity to "manage subscri read more
Participant
February 14, 2025
HubSpot Payments doesn’t provide a direct "Manage Subscription" option. Customers need to contact support or use a self-service portal if set up. Aut...read more