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Issues Accessing Invoices After Domain Change
- Hi , We recently changed our domain, and now we’re encountering an issue when trying to access our invoices. Every time we attempt to open them, we either face errors or the page doesn’t load. I’ve connected with support, but I would appreciate a temporary workaround as a backup solution for now. Has anyone experienced this after changing domains? Any advice or steps would be greatly appreciated. ...read more
How to Pass Contact Email to Custom (external) Product Link Thank You Page
- Hello, We need to access the customer email address on the thank you page for product links. The thank you page is hosted on our own WordPress website. How do we go about passing the email to the thank you page URL? Thank you, Drake ...read more
Prorating a license price during the customer commitment in quotes
- Hey community, we are selling yearly licences to our customers based on number of users. During the year, if a customer wants to buy extra licences, we need to prorate the yearly price of the license = Yearly SKU price /365 * days until the end of the commitment. I can track the end of commitment on the account, is there a way how the price would be automatically calculated in quotes? ...read more
One time payments vs payment plans
- I’m hoping to get some insight from others who have experience with this. We offer educational classes and are seeing a pretty even split between folks who want to pay in full and those who need a payment plan. One-time payments are simple—we're using HubSpot payment links and they work great. But for payment plans, we’re still figuring out the best approach. Has anyone successfully set up a way to offer payment plans online? Do you do ...read more
How to Automate Shipping Costs
- Hi there! We're currently working on how to set up auotmation with shipping costs based off of customers zip code. Is there an easy way to do this in HubSpot? Back Story: We're getting ready to launch a new product for hunters and we're wanting the customer to receive as much information as possible upon checkout. Tax, Shipping, etc. What's the most effective way to do this? ...read more

Justina10 on June 16, 2025

Subscription Billing vs. Recurring Payments: Which Is Best For My Small Business?

As a small business owner, one of my biggest challenges is maintaining a steady stream of revenue. Apparently, I’m not alone. A recent study by PYMNTS found that 81% of small businesses get paid via ad hoc (one time) payments. Ad hoc read more

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marie9423498 on June 13, 2025

% Calculations in HubSpot (e.g. % Gross Profit)

Hi Community, Would like to hear advice and insights if you were able to solve a similar problem before. I'm having a blocker on how to be able to calculate % percentages in HubSpot report. One specific use case is we would like to be able to calcu read more

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5 Replies

h-recker

Contributor

June 17, 2025

HubSpot makes it tricky to do calculated percentages like % Gross Profit when you're working with Line Items. So I totally hear you and it seems like...read more

EmilyNunes on June 10, 2025

Chargeback and dispute visibility for Commerce Hub

What is it? Commerce Hub customers now receive automatic notifications at every stage when a buyer disputes their payment. They can also view comprehensive dispute details directly within the payment interface. Why does it matter? When read more

Reply Discussion Payments Product Updates Reporting

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LisleBuckley on June 10, 2025

Cancelling an active subscription via API

Hi, Developers! I am running into a logic loop that is preventing me from canceling an active subscription via api. For context here is my current setup: Customer Payment Subscription is created via embedded payment link in my SaaS app. Credi read more

Reply Discussion Recurring Payments

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Jaycee_Lewis

Community Manager

June 11, 2025

Hey, @LisleBuckley 👋 I'd suggest submitting this to the Developer Feedback form . While it is not a direct support form, it will get this i...read more

EmilyNunes on June 09, 2025

[Public Beta] Automated Sales Tax Collection with Commerce Hub

What is it? Automated sales tax enables Commerce Hub customers to use accurate, on-demand sales tax calculations when selling with invoices, payment links, quotes, or subscriptions. Sales tax is automatically calculated based on your buyer's loc read more

Reply Discussion Invoices Payment Links Payments Product Updates Quotes Subscriptions

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Solved

rcundycambridge on June 02, 2025

Invoicing emails

Hi, I'm really struggling to use attach my email to be able to send emails to my clients. Everytime is try to add my email address it says I don't have the permissions. I'm a super user and the MS 360 account holder. Any help?

Reply Discussion Payments Links

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2 Replies

kosalaindrasiri

Top Contributor | Partner

June 03, 2025

Hi @Jaycee_Lewis , thanks for the mention. @rcundycambridge , Even though you’re a super user in HubSpot , Microsoft 365 treats email connect...read more