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vna66 on July 18, 2024
Hi, i created Stripe account via HubSpot integration. Account was verified by Stripe, hovewer it's a test mode only account. Stripe support says it's API created account, so it has to be solved by HubSpot. (Screen attached) How should i fix this? read more
Community Manager
July 18, 2024 17:40
Hey @vna66 , thank you for reaching out. To resolve your Stripe account being in test mode, first, log in to your Stripe dashboard and ensu...read more
SLester on July 17, 2024
I am trying to use Hubspot payment link for my B2B customers and noticed the footer below although we do have a paid susbcription. Can someone help provide me guidance (even if I have to edit the template" as to how to remove it. It makes sense to o read more
0 upvote
2 Replies
Contributor
July 18, 2024 13:25
Hi Pam, I appreciate your prompt response. I know this decision is from the higher ups but I hope it can be communicated that this is a show stopper...read more
LPreach on July 15, 2024
We use HubSpot Commerce and Stripe is our payment provider. We want to update user account status on our internal admin tool based on their payment status. For exmple: if the payment failed, I need to send that to our internal admin tool s read more
Community Manager
July 15, 2024 18:37
Hey @LPreach , thank you for posting in our Community! To see and map the statuses between HubSpot and Stripe, first ensure that HubSpot Com...read more
CStrand3 on July 11, 2024
We created QR codes that connect to some Payment Links as well as embed them in buttons on our website. Soon after their creation, we noticed the URL takes customers to a page that says "This checkout link has expired" with a "Here's a new link" hyp read more
0 upvote
2 Replies
Participant
July 12, 2024 15:46
Thank you so much @PamCotton I didn't see any other forum posts regarding this issue, so I figured it was likely user error on our part. Do you k...read more
Solved
RLV2525-2 on July 09, 2024
Hi everyone, Right now, I'm setting up Hubspot and I would like to start with the import of Data. However, there is one snag that I don't know how to solve. The company works with different categories of clients (e.g. resellers, distributors, etc. read more
0 upvote
3 Replies
Accepted solution
Participant | Diamond Partner
July 16, 2024 00:04
Hi Richard, This is a common issue for B2B customers that want to provide different pricing options for different clients or groups of clien...read more
Solved
Athomlinson on July 04, 2024
In our sales team, we want certain people to be informed when a quote is published, and to set up automation reminders from the publication moment. But, when I look in automations, there seems to be no Status = Published. Am I missing where to s read more
1 upvote
2 Replies
Accepted solution
Top Contributor | Partner
July 04, 2024 10:15
Hey @Athomlinson It seems that there is no direct "Status = Published" option in the automation settings in HubSpot for quotes. I can see...read more
Alagappan on July 02, 2024
Hello, We have a complex customised quoting process which is better done offline than directly on HubSpot. However, our sales team would like to see a record of the quotes they have sent to clients to track how the deal amount has evolved. They read more
1 upvote
2 Replies
Member
July 04, 2024 03:32
If your quoting process is better done offline, it seems to me that you could try creating a system for keeping track of deal changes using Google Sh...read more
Solved
KGrizzle on July 01, 2024
Is there a way to force users to complete payment before they are marked as registered? I have a form with information about the event and basic RSVP info, then at the bottom the button says Complete Payment, but if someone clicks that but does read more
1 upvote
2 Replies
Accepted solution
Top Contributor
July 01, 2024 18:20
Hi @KGrizzle You're correct that clicking the button shouldn't register someone without completing the payment. Natively hubspot doesn't h...read more
Solved
RCooke2 on June 30, 2024
Hi all, I have a product that I am selling on my website but I can't get it all to work. Clicking on the button to buy on my website redirects to the HubSpot payment link with no issues but when trying to complete the purchase I get the below err read more
0 upvote
2 Replies
Accepted solution
Member
July 02, 2024 16:43
Many thanks @CatherineMonroe , I managed to fix it by deleting the Stripe association and the payment links then setting them all back up again. I h...read more
Solved
AntoineCoeurWay on June 29, 2024
We are a SaaS company offering a 7-day free trial (with full features) and a freemium plan. When users register on our web app, we create a deal that starts in the "7-Day Free Trial" stage. If they don’t choose a plan after the trial, the deal moves read more
0 upvote
4 Replies
Accepted solution
Top Contributor
July 15, 2024 21:35
Hi @AntoineCoeurWay The main issue with the BETA workflow associations is that it requires matching properties on both objects to associate....read more
YTartachnyi on June 26, 2024
Hello everyone, we use payment lik and wanted to add ts to our app. The application is developed using Next.js. Someone tried embed payment link in Next.js app. Is this even possible? Thank you for attention.
0 upvote
1 Reply
Community Manager
June 26, 2024 17:22
Hey @YTartachnyi , welcome to our Community! Yes, you can embed payment links in a Next.js app using HubSpot. You'll need to integrate HubSp...read more
Solved
FruitfulRevenue on June 24, 2024
If a contact record is created via HubSpot form, I can see what website pages they visited leading up to the conversion. If I have an external shopping cart integrated with HubSpot, and the contact converts on the WooCommerce or Shopify form, the co read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Elite Partner
June 25, 2024 06:44
Hi @FruitfulRevenue the external shopping cart would have to have the HubSpot Tracking Code added in order to see the associated website activity. ...read more
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