Commerce Tools

Filter by
  • All labels
  • Payments Links
  • Payouts
  • Recurring Payments
  • Refunds & Chargebooks
  • Reporting
  • SNA
  • Taxes & Fees
  • TOS
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
WBlack on October 11, 2024
It would be helpful to tailor this page and provide prospects with more specific guidance when quotes expire.
0 upvote
1 Reply
October 12, 2024 10:26
Hi William, As you know when quotes expires they can no longer be accessed anymore. But to view an expired quote, you could click on the quote name i...read more
SMansoor1 on October 02, 2024
Hello, everyone. Is anyone else facing issues with managing legacy subscriptions on Stripe alongside the new HubSpot subscriptions that are getting created as result of HubSpot's transformation of the integration from the previous legacy version? W read more
0 upvote
3 Replies
Member
October 04, 2024 05:11
Hi, Victoria Thank you for responding. We have standard products with custom discounts for some customers as well as multiple currencies, so crea...read more
AFangman on October 01, 2024
Hi there, we recently imported our products into HubSpot's product library but need the quantity to update when that product is associated to a deal. For example, quantity needs to decrease once its associated deal passes a specific stage in our pip read more
0 upvote
1 Reply
Community Manager
October 01, 2024 11:50
Hey @AFangman -- this is a common question for sure! @jolle confirms in this post that there is no native functionality for inventory ...read more
Solved
DWalraevens on September 25, 2024
Hi all, When we want to use discount codes in payment links we have the remove the tax rate from the product item/line item. As a result we can't charge taxes which we are obviously obliged to do. How can this be solved?
0 upvote
2 Replies
Accepted solution
Participant
September 25, 2024 13:54
Hi @DWalraevens , Unfortunately, it looks like HubSpot’s payment links don’t currently support applying discount codes and calculating tax at the...read more
Solved
GLePage on September 19, 2024
Currently, a person cannot update their payment details without creating a new subscription. The link to update the card details cannot be sent through a workflow; it can only be done automatically (once) or manually. If a card expires or declines, read more
1 upvote
6 Replies
Accepted solution
Key Advisor
September 20, 2024 18:00
Hi @GLePage - Yes, based on current behavior - when a payment method is updated for a subscription, it results in the creation of a new subscrip...read more
Shabone on September 19, 2024
How can I deactivate the imported invoice template from the “Invoice Templete Generator” or restore the default templates? Just like with the offer templates. Invoice Templates Offer Templates
0 upvote
2 Replies
Community Manager
October 07, 2024 18:31
Hi @Shabone -- is this the invoice template generator tool you are referring to? That tool allows you to plug in your information to create an in...read more
Solved
czome on September 11, 2024
Dear Friends at HubSpot - using Stripe is great. - However, if you wanna collect Payments in a Shop with a Terminal - there is no way to send amount and Customer Data to Stripe-Terminal from HubSpot by default. - For our Customers, this is a must-im read more
0 upvote
2 Replies
Accepted solution
Top Contributor
September 13, 2024 14:11
Hi @czome , Does the data you want in HubSpot get captured in your Stripe account? If so, there may be a way to automatically push that data f...read more
GVoghel on September 10, 2024
Hi all, Hubspot worked hard to create lines for taxes, however, they still forgot that there are other countries on the planet where taxes do not have exact figures. Here in Quebec, we have a federal tax (GST) of 5% and a provincial tax (QST) of read more
0 upvote
1 Reply
Community Manager
September 11, 2024 12:20
Hi @GVoghel ! Kennedy here with the HubSpot Community Team 😊 I appreciate you providing this feedback and the details of your specific us...read more
Solved
mhancevic on August 28, 2024
Hello team! Hope you are doing great. I am having some issues when trying to add more than six properties of a product in a quotation. I included the properties correctly in the line items table section (following the suggestion in this post: h read more
0 upvote
4 Replies
Accepted solution
Guide | Gold Partner
August 30, 2024 08:37
Hi Milkagros, Yes the 'repeater' in the HubSpot Line Items Table module is limited to max 6. So it does not allow for more than six columns. ...read more
Solved
SVishwakarma26 on August 21, 2024
One of my client site have shopify site right and I want to show my HubSpot products in shopify Cart Drawer inside the Iframe but when customer clicks on "Add To Cart button" product is not add in the cart and cart drawer is goes closed. We a read more
0 upvote
4 Replies
Accepted solution
Member
September 04, 2024 07:53
It sounds like the issue might be with how the Shopify Buy Button JavaScript code interacts with the HubSpot iframe. Here are a few things you can tr...read more
Solved
camilarm on August 12, 2024
I need to edit/delete an incorrect "tax rate" that was entered, but even though I'm a super administrator, I can't edit this information after it's been entered, only create new ones, which doesn't make sense to keep the wrong information in the sys read more
0 upvote
3 Replies
Accepted solution
Community Manager
August 14, 2024 13:37
Hi @camilarm ! I definitely understand that perspective. While users can't delete those tax rates from the CRM, the HubSpot Support team can! I r...read more
Solved
PStuff4 on August 03, 2024
How can I change my products price unit to indian rupees
1 upvote
5 Replies
Accepted solution
Key Advisor | Gold Partner
August 03, 2024 18:02
Hi @PStuff4 You can change your "Company Currency" to show values in Rupees. Go to Settings (cog top right) > Account Details (...read more
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.