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MWells-Kress on August 28, 2023

Payments Links and Cancel/Reschedule Fees in Meetings

Is there a way to instill a cancellation fee or late reschedule fee when charging payment through meetings?

Reply Starter

1 upvote

2 Replies

Accepted solution

Jigar_Thakker

Recognized Expert | Diamond Partner

August 29, 2023 00:54

Hi @MWells-Kress , If you want to collect fees for cancellations or reschedule, you can integrate a payment gateway with HubSpot. This might ...read more

PStruckmann on June 29, 2023

user cant select stripe payment when creating the quote

Hello , a non admin user , but who has clearly been given access to create payments , just cant seem to click the stripe payemnts box .. this works for me as an admin but not for them . see screenshot : and as per this screenshot you can read more

Reply Starter

0 upvote

4 Replies

kvlschaefer

Community Manager

July 11, 2023 10:14

Hi @PStruckmann , Thank you for the update from your end! Glad to hear you were able to identify the source of this issue. I wanted to s...read more

TLopez5 on December 17, 2022

Unable to collect payments

I am unable to collect payments and I have money "stuck" with HubSpot. The payment went through from the client but they are not sending me the money. What's going on???

Reply Starter

0 upvote

2 Replies

joliver2

Member

October 08, 2024 04:33

Hi @TLopez5 , thank you for your proactive approach! I appreciate your suggestion to connect with HubSpot Technical Support for deeper troubleshooti...read more

Solved

RM88 on December 01, 2022

Direct Debits and Hubspot CRM

We are in the process of migrating our CRM to Hubspot. We run regular monthly direct debit payment collection and wanted to know how this would work well with Hubspot. Is there any recommended direct debit service providers that can manage t read more

Reply Starter

0 upvote

9 Replies

Accepted solution

JonathanS

Contributor | Elite Partner

December 28, 2022 13:34

Jumping in here as I work closely with both Stripe and HubSpot. @RM88 Using Stripe as your primary payment process offers a bunch of flexibi...read more

Solved

AHall02 on September 29, 2022

It’s taking longer than 2-43 business to collect payment

Hi HubSpot Community! has anyone experienced waiting a little bit longer than 2-3 days to have the collection payment go through so can start collecting payment? We want to collect payment on HubSpots new feature to collect payment before bookin read more

Reply Starter

0 upvote

6 Replies

Accepted solution

Jnix284

Hall of Famer

September 29, 2022 13:01

Hi @AHall02 when I set up the payment feature, it took less than a day. Perhaps it is taking longer due to the increase in requests. I know that ea...read more

Maryann on August 03, 2022

[Aug 2 - 5, 2022] Check this out — HubSpot Payments AMA

[AMA - Ask Me Anything] HubSpot Payments: Sell Online and Grow Your Revenue | August 2 - 5, 2022 Hi, everyone! This week, we have an AMA dedicated to HubSpot's payments tools . Head on over to: [AMA - Ask Me Anything] read more

Reply Enterprise Payments Professional Starter

3 upvotes

2 Replies

Maryann

HubSpot Product Team

August 04, 2022 08:45

@DanMoz Absolutely! Thanks for spreading the word. 🙂

WHulsey on July 13, 2022

Need Dropdown Options in Payment Links

I have an event and am selling two types of tickets at different costs. Further, participants can sign up for a lunch, but there are three options of meals. Sadly, there is currently no option to allow someone to choose options or a 0 quantity. read more

Reply Starter

1 upvote

1 Reply

kvlschaefer

Community Manager

July 14, 2022 16:51

Hi @WHulsey , Thank you for reaching out! I would like to invite our subject matter experts to this conversation. Hi @JackCoopersmit...read more

Solved

ChappyPhoto on November 18, 2021

Question about payment link redirection

Hi Has anyone figured a way to add a redirection link after the client successfully submits payment on the new payment links? Many thanks Nadia

Reply Starter

1 upvote

1 Reply

Accepted solution

PamCotton

HubSpot Employee

November 19, 2021 11:46

Hello, @ChappyPhoto happy Friday! Yes, it's possible! When using the payments directly or embedded share link, there is an option to set up a c...read more

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