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Solved
MWells-Kress on August 28, 2023
Is there a way to instill a cancellation fee or late reschedule fee when charging payment through meetings?
1 upvote
2 Replies
Accepted Solution
Key Advisor | Diamond Partner
August 29, 2023 00:54
Hi @MWells-Kress , If you want to collect fees for cancellations or reschedule, you can integrate a payment gateway with HubSpot. This might ...read more
PStruckmann on June 29, 2023
Hello , a non admin user , but who has clearly been given access to create payments , just cant seem to click the stripe payemnts box .. this works for me as an admin but not for them . see screenshot : and as per this screenshot you can read more
0 upvote
4 Replies
Community Manager
July 11, 2023 10:14
Hi @PStruckmann , Thank you for the update from your end! Glad to hear you were able to identify the source of this issue. I wanted to s...read more
TLopez5 on December 17, 2022
  I am unable to collect payments and I have money "stuck" with HubSpot. The payment went through from the client but they are not sending me the money. What's going on???
0 upvote
1 Reply
Community Manager
December 19, 2022 14:26
Hi @TLopez5 , Thank you for reaching out! For deep troubleshooting matters such as this one that requires access to sensitive data, I w...read more
RM88 on December 01, 2022
We are in the process of migrating our CRM to Hubspot. We run regular monthly direct debit payment collection and wanted to know how this would work well with Hubspot. Is there any recommended direct debit service providers that can manage t read more
0 upvote
9 Replies
Member
January 10, 2024 06:25
We have started to use Stripe to collect our Bacs direct debits but seems to be very limited in terms of retrying collection of payments. It seems th...read more
Solved
AHall02 on September 29, 2022
Hi HubSpot Community! has anyone experienced waiting a little bit longer than 2-3 days to have the collection payment go through so can start collecting payment? We want to collect payment on HubSpots new feature to collect payment before bookin read more
0 upvote
6 Replies
Accepted Solution
Most Valuable Member | Elite Partner
September 29, 2022 13:01
Hi @AHall02 when I set up the payment feature, it took less than a day. Perhaps it is taking longer due to the increase in requests. I know that ea...read more
Maryann on August 03, 2022
[AMA - Ask Me Anything] HubSpot Payments: Sell Online and Grow Your Revenue | August 2 - 5, 2022 Hi, everyone! This week, we have an AMA dedicated to HubSpot's payments tools . Head on over to: [AMA - Ask Me Anything] read more
HubSpot Product Team
August 04, 2022 08:45
@DanMoz Absolutely! Thanks for spreading the word. 🙂
WHulsey on July 13, 2022
I have an event and am selling two types of tickets at different costs. Further, participants can sign up for a lunch, but there are three options of meals. Sadly, there is currently no option to allow someone to choose options or a 0 quantity. read more
1 upvote
1 Reply
Community Manager
July 14, 2022 16:51
Hi @WHulsey , Thank you for reaching out! I would like to invite our subject matter experts to this conversation. Hi @JackCoopersmit...read more
Solved
ChappyPhoto on November 18, 2021
Hi Has anyone figured a way to add a redirection link after the client successfully submits payment on the new payment links? Many thanks Nadia
1 upvote
1 Reply
Accepted Solution
Community Manager
November 19, 2021 11:46
Hello, @ChappyPhoto happy Friday! Yes, it's possible! When using the payments directly or embedded share link, there is an option to set up a c...read more
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