Is there a way to hyperlink to a specific Subscription Object for recurring revenue to a client? Trying to record our clients' subscriptions in our AR reporting we currently utilize Excel for - i.e. we have a column that says Subscription Link, whi read more
If you have payments enabled in your HubSpot account and have created a subscription object via the Stripe integration or a payment link, then you sh...read more
I’m hoping to get some insight from others who have experience with this. We offer educational classes and are seeing a pretty even split between folks who want to pay in full and those who need a payment plan. One-time payments are simple—we're read more
Auto invoice creation from Subscription setup does not allow for a custom billing due date, only "due on receipt" and various "net Terms" exist as the only options. We need the option to establish a custom bill due date, say by the expiration of a read more
Hi @SaaSGuy , I hope that you are well! Thanks for asking the HubSpot Community! I’ve noticed a similar idea already present in our Ideas Forum:...read more
HubSpot's Commerce Hub introduced over 35 product updates in 2024, enhancing tools like invoices, payment links, and subscriptions. With its recent availability to all HubSpot customers, including free and international users, I'm curious how others read more
Hey there @DBrown772 and welcome to the Community! Personally I use commerce hub relatively low-key, but I do love some of the upgrades for clients...read more
Hi there. I have downloaded stripe, I want to have only Direct Debit as payment option. I have confirgurated it. I made a payment link, when i test it, i see the payment method. When I use it for real, the payment method is gone. I cannot use it. Ca read more
Hello @HNederland ,
I see that you've also opened a case with our support team, and they've already responded to help review the integration...read more
We're setting up a subscription for $9.99/month with 7 days free trial and no expiration. When a customer wants to change or cancel their subscription, how to they notify us, the company? Usually, I see in receipts the opportunity to "manage subscri read more
@ShiftPositive
You can create a one-time email template and manually send it each month or use a simple workflow to automate it
Since HubSpo...read more
We have different prefixes for each of our customers. Let's say one has xy001 and the next xy002 and so forth. Is there a way to set this up in Hubsopt Invoices? As far as I can see I can only change the prefix for every invoice - am I wrong? read more
Hi @PamCotton , I don't have a great suggestion for @CScholz .
The quickest solution to get this information on the invoice may be to create ...read more
I have a question about utilizing the payment schedule feature within quotes? As you can see below, I issued an accepted quote to a customer with 3 payments. I was under the assumption that this was creating a type of "subscription" for the custo read more
When setting up recurring billing subscription via the quote tool does billing automatically stop after the term? For example, if I set the term on a line item to 12 months, will the recurring payments stop after the 12th month? We need the automati read more
Hey @TChapman ! The billing would stop on the end date of the term. The Knowledge Base article on managing subscriptions states as follows:
...read more
When I click into a subscription for one of our companies, there is a preview that shows on the right which is not customizable. This means, if I create any custom fields that are important to our business, I can't show them in the subcription prev read more
Hi @RHoward48 ,
Unfortunately, as far as I am aware, the functionality to customize the preview for subscriptions does not exist. The previe...read more
Hi HubSpot Community, I’m reaching out because I’ve been encountering several challenges with HubSpot Payments that have made it increasingly difficult to manage client billing and payment processes. While I’ve been trying to work around the iss read more
Greetings! We are wanting to set-up automated invoices. However, we do NOT bill in arears (ie net 7, net 10, etc.). We actually invoice mid month for services rendered all of that month (ie, we invoice in the middle of February, for all services ren read more
Hey @yawnyald , Happy Monday!
Currently, there isn’t a native option to adjust this to reflect the current month or remove it entirely. A wo...read more