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Shabone on September 19, 2024
How can I deactivate the imported invoice template from the “Invoice Templete Generator” or restore the default templates? Just like with the offer templates. Invoice Templates Offer Templates
0 upvote
1 Reply
Member
September 19, 2024 06:15
I couldn't find the invoice template generator tool. Whre it should be?
Solved
czome on September 11, 2024
Dear Friends at HubSpot - using Stripe is great. - However, if you wanna collect Payments in a Shop with a Terminal - there is no way to send amount and Customer Data to Stripe-Terminal from HubSpot by default. - For our Customers, this is a must-im read more
0 upvote
2 Replies
Accepted solution
Top Contributor
September 13, 2024 14:11
Hi @czome , Does the data you want in HubSpot get captured in your Stripe account? If so, there may be a way to automatically push that data f...read more
Solved
Anonymous on July 29, 2024
Hi, In my payments - I see 2 unknown customer charges via ACH that are processing. I contacted stripe who advised that I have to contact HubSpot for further support. I canceled payment - not sure if there us anything else I should do?
0 upvote
3 Replies
Accepted solution
Community Manager
August 01, 2024 08:42
Hi @Anonymous , I have reviewed your case but did not find anything similar in past or current cases. Could you please provide a screenshot ...read more
joesko on July 23, 2024
I've used Hubspot for several years, but I am no coder/developer. I am trying to find the easiest/no-code way to connect a Stripe POS terminal to my Stripe/Hubspot account. Apparently Hubspot is a Verified Embedd Partner with Stripe (image below). read more
0 upvote
2 Replies
Member
July 24, 2024 12:58
Thank you for the prompt response. I greatly appreciate it.
AMular on July 22, 2024
We have multiple forms that are set up with payments, so that when they are submitted they redirect to a HubSpot payment link. We also have workflows set to trigger off of submissions in those forms and successful payment on that payment link. O read more
3 upvotes
2 Replies
Participant
August 02, 2024 16:12
This issue is a major problem for our organization. We simply want to collect some information from a user using a HubSpot form and then direct them ...read more
Solved
AKov on July 19, 2024
I need to create a workflow that is triggered when a product is purchased via a payment link. For example, client is sent payment link for product. Client purchases the product via the link and then the workflow begins. Basically I need a post read more
1 upvote
3 Replies
Accepted solution
Hall of Famer
July 23, 2024 07:52
@AKov yes, you would need to use multiple triggers to isolate the cheese - I only highlighted Amount Paid as an example, it's usually a combination...read more
vna66 on July 18, 2024
Hi, i created Stripe account via HubSpot integration. Account was verified by Stripe, hovewer it's a test mode only account. Stripe support says it's API created account, so it has to be solved by HubSpot. (Screen attached) How should i fix this? read more
Community Manager
July 18, 2024 17:40
Hey @vna66 , thank you for reaching out. To resolve your Stripe account being in test mode, first, log in to your Stripe dashboard and ensu...read more
SLester on July 17, 2024
I am trying to use Hubspot payment link for my B2B customers and noticed the footer below although we do have a paid susbcription. Can someone help provide me guidance (even if I have to edit the template" as to how to remove it. It makes sense to o read more
0 upvote
2 Replies
Contributor
July 18, 2024 13:25
Hi Pam, I appreciate your prompt response. I know this decision is from the higher ups but I hope it can be communicated that this is a show stopper...read more
LPreach on July 15, 2024
We use HubSpot Commerce and Stripe is our payment provider. We want to update user account status on our internal admin tool based on their payment status. For exmple: if the payment failed, I need to send that to our internal admin tool s read more
Community Manager
July 15, 2024 18:37
Hey @LPreach , thank you for posting in our Community! To see and map the statuses between HubSpot and Stripe, first ensure that HubSpot Com...read more
CStrand3 on July 11, 2024
We created QR codes that connect to some Payment Links as well as embed them in buttons on our website. Soon after their creation, we noticed the URL takes customers to a page that says "This checkout link has expired" with a "Here's a new link" hyp read more
0 upvote
3 Replies
Member
August 08, 2024 16:55
How do we know that we have the latest URL or final URL? I had this same issue as I provided something for one of my teams and seven days later it ga...read more
Solved
KGrizzle on July 01, 2024
Is there a way to force users to complete payment before they are marked as registered? I have a form with information about the event and basic RSVP info, then at the bottom the button says Complete Payment, but if someone clicks that but does read more
1 upvote
6 Replies
Accepted solution
Key Advisor
July 01, 2024 18:20
Hi @KGrizzle You're correct that clicking the button shouldn't register someone without completing the payment. Natively hubspot doesn't h...read more
Solved
RCooke2 on June 30, 2024
Hi all, I have a product that I am selling on my website but I can't get it all to work. Clicking on the button to buy on my website redirects to the HubSpot payment link with no issues but when trying to complete the purchase I get the below err read more
0 upvote
2 Replies
Accepted solution
Member
July 02, 2024 16:43
Many thanks @CatherineMonroe , I managed to fix it by deleting the Stripe association and the payment links then setting them all back up again. I h...read more
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