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washdocs on February 17, 2025
My company has transitioned over to Hubspot, we are using the stripe integration. When creating a quote or invoice, when it gets sent to a contact the link to "review and pay" or the actual invoice or quote link does not open. Like it's a broke read more
0 upvote
1 Reply
Community Manager
February 18, 2025 05:42
Hi @washdocs , Thanks for reaching out to the Community! Could you share an example with screenshots so we can better understand what ...read more
Solved
K-Johnson on January 28, 2025
Total hypothetical: Has anyone found a feature or workaround for group registrations (via forms with payment links) where multiple emails with the same domain, OR established contacts associated to the same company, would be automatically grouped an read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Gold Partner
January 29, 2025 18:17
Hi @K-Johnson , I have not done something like this, but it's a fun hypothetical to explore. I tried to keep everything in HubSpot using workf...read more
JIreland6 on January 16, 2025
I got an error message on Hubspot out of the blue saying payments were no longer working and I needed to verify Stripe. Clicking that link just took me to the Stripe dashboard and I couldn't find anything that needed to be verified and was just goin read more
0 upvote
3 Replies
Community Manager
January 21, 2025 18:26
Thanks, @JIreland6 ! To clarify, did you attempt to disconnect the integration again before trying to reconnect? Best, Kennedy
VictoriaGumaer on January 09, 2025
Hi community! My name is Victoria Gumaer, and I'm a Senior Product Manager here at HubSpot working on our Commerce tools. My team is doing some general research to better understand how our customers are evaluating, deciding, vetting, selecting, an read more
5 upvotes
1 Reply
Member
January 24, 2025 00:47
Hi Victoria, this sounds like a fantastic opportunity to contribute to improving hubspot's Commerce tools.. It's always valuable to see companies tak...read more
Solved
sn0b4ll on January 02, 2025
Dear Team, In many countries we have requirements to add certrain country-specific information (like HBR-Number, juristication etc. in Germany). It would be great if we could get a customizable footer, where we can add such specific informat read more
0 upvote
2 Replies
Accepted solution
Community Manager
January 02, 2025 13:09
Hey @DSigl ! Thanks for this post. I found a similar Idea to create a custom footer on quotes on the Ideas forum. I gave it an upvote & sugges...read more
Solved
douglascfernn on December 19, 2024
A função de links de pagamentos não está disponível no Brasil, sou cliente Stripe e gostaría muito de implementar essa função no meu processo. Existe alguma previsão que isso aconteça?
0 upvote
3 Replies
Accepted solution
Recognized Expert
December 20, 2024 05:53
Olá @douglascfernn !! Como a @PamCotton disse no post acima, infelizmente ainda não está disponível. Apenas para recebimento em moedas est...read more
Solved
RWebb3 on December 18, 2024
I have been managing online transactions with B2Ccustomers for 12 years and have learned that if there is an opportunity to misunderstand something there are quite a few people out there who will take it! The fail rate of our signature process i read more
0 upvote
1 Reply
Accepted solution
Community Manager
December 18, 2024 16:09
Hi @RWebb3 ! Welcome to the Community-- happy to have you here 😊 Thank you for starting this conversation. I can absolutely see the poss...read more
sophs1 on December 16, 2024
Has anyone else seen that the payments app in HubSpot takes longer than 3 business days to get approved? Mine still has a message that it's processing. I can't seem to cancel and select Stripe instead either
1 upvote
7 Replies
Community Manager
January 16, 2025 03:04
Hi @sophs1 , Thank you for the information. In this particular case, the best approach would be to contact support directly so they can re...read more
Solved
aea on November 29, 2024
We are using hubspot for quite some time now and we have one invoice that we can't open. It also apparently wasn't sent to the customer when it was supposed to. When clicking on "Download invoice" this message is displayed: When clickin read more
1 upvote
4 Replies
Accepted solution
aea
Member
November 29, 2024 11:42
I turned off online payment, now I am able to edit and view the invoice and it was sent out to our customer.
Solved
HAdams7 on November 25, 2024
Hello I am finding it hard to come aross information about how to sync or create invoices that are created in HubSpot to Xero. I know that Hubspot does not have the option to do a 2 way sync between HubSpot & Xero for invoices. I also read more
Accepted solution
Top Contributor | Gold Partner
December 12, 2024 16:42
Hi @HAdams7 , I built out a pretty robust zap sync'ing between HubSpot and Xero using Zapier. It's triggered off a paste into a Google Sheet. ...read more
Solved
Pickers on November 25, 2024
Hi All I have a very specific use case I am trying to achieve and hoping someone smarter than me has done this or knows how to. I have a Power Automate flow populating data into Hubspot which then reacts and creates a deal with a lot of info i read more
0 upvote
4 Replies
Accepted solution
Top Contributor | Gold Partner
December 12, 2024 17:07
Hi @Pickers , does the payment link change per email? If not, you could just hard code it into the email and skip what I'm suggesting below for the ...read more
Solved
CWRWarriors on November 22, 2024
Where do I go to automate and customize a receipt after a donation is made? It only sends out a receipt for the amount of the transaction. There are no details on our 501(c)3 info or anywhere to add a personal thank you. Any help would be great!
1 upvote
6 Replies
Accepted solution
Most Valuable Member | Elite Partner
February 12, 2025 10:42
Tanks @BérangèreL . Hi @CWRWarriors ! HubSpot's payment link feature does not directly support workflows, but you can create a deal-based work...read more
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