Commerce Tools

FruitfulRevenue
Participant

WooCommerce Website Activity

SOLVE

If a contact record is created via HubSpot form, I can see what website pages they visited leading up to the conversion. If I have an external shopping cart integrated with HubSpot, and the contact converts on the WooCommerce or Shopify form, the contact is still created via the integration, but I don't see the website activity. 

 

Is there a workaround for this so I can see the website activity leading up to the external conversion? 

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1 Accepted solution
Jnix284
Solution
Hall of Famer | Elite Partner
Hall of Famer | Elite Partner

WooCommerce Website Activity

SOLVE

Hi @FruitfulRevenue the external shopping cart would have to have the HubSpot Tracking Code added in order to see the associated website activity.


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

View solution in original post

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4 Replies 4
Jnix284
Solution
Hall of Famer | Elite Partner
Hall of Famer | Elite Partner

WooCommerce Website Activity

SOLVE

Hi @FruitfulRevenue the external shopping cart would have to have the HubSpot Tracking Code added in order to see the associated website activity.


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

0 Upvotes
FruitfulRevenue
Participant

WooCommerce Website Activity

SOLVE

What if the WooCommerce Shopping cart is embedded on a WordPress site, which has the tracking code included? Shouldn't that push through the website history?  @Jnix284 

0 Upvotes
Jnix284
Hall of Famer | Elite Partner
Hall of Famer | Elite Partner

WooCommerce Website Activity

SOLVE

@FruitfulRevenue how is it embedded? can you share a link so I can dig into the code to see how the tracking script is implemented?


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

0 Upvotes
FruitfulRevenue
Participant

WooCommerce Website Activity

SOLVE

What if the WooCommerce Shopping cart is embedded on a WordPress site, which has the tracking code included? Shouldn't that push through the website history? 

0 Upvotes