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WooCommerce Website Activity

FruitfulRevenue
Contributor

If a contact record is created via HubSpot form, I can see what website pages they visited leading up to the conversion. If I have an external shopping cart integrated with HubSpot, and the contact converts on the WooCommerce or Shopify form, the contact is still created via the integration, but I don't see the website activity. 

 

Is there a workaround for this so I can see the website activity leading up to the external conversion? 

0 Upvotes
1 Accepted solution
Jnix284
Solution
HubSpot Employee
HubSpot Employee

Hi @FruitfulRevenue the external shopping cart would have to have the HubSpot Tracking Code added in order to see the associated website activity.


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon

View solution in original post

4 Replies 4
Jnix284
Solution
HubSpot Employee
HubSpot Employee

Hi @FruitfulRevenue the external shopping cart would have to have the HubSpot Tracking Code added in order to see the associated website activity.


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
FruitfulRevenue
Contributor

What if the WooCommerce Shopping cart is embedded on a WordPress site, which has the tracking code included? Shouldn't that push through the website history?  @Jnix284 

0 Upvotes
Jnix284
HubSpot Employee
HubSpot Employee

@FruitfulRevenue how is it embedded? can you share a link so I can dig into the code to see how the tracking script is implemented?


replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot


Jennifer Nixon
0 Upvotes
FruitfulRevenue
Contributor

What if the WooCommerce Shopping cart is embedded on a WordPress site, which has the tracking code included? Shouldn't that push through the website history? 

0 Upvotes