Creating a payment link for a product is pretty straightforward (and a great new feature). However, we sell our products in per / user licenses and there doesn't seem to be a way to let the customer select how many of the licenses (products) they need.
This is a useless capability for us if the customer can't select their own quantity... hopefully I'm missing something here!
You should still be able to do this with a custom line item - you simply go into a line item and check the box under the "description" that says "Make this line optional". You can then choose "Allow customers to edit quantity".
Hi @EvanBlair, hope you've been well! My name is Jack and I'm on the Payments Product Team here at HubSpot. I'm very happy to say that we'll be opening up a beta for this feature in the very near future, so if you're interested in getting early access, go ahead and DM me with your Hub ID and we can go from there!
Dec 17, 20219:44 AM - edited Dec 17, 20219:44 AM
User adjusted quantities with payment links?!
Hi @EvanBlair - I'm the Go to Market lead for HubSpot Payments - glad to hear you are excited about HubSpot Payments!
Thank you for the feedback! That is very fair and a request we've heard from other merchants - custom quantities is on our 2022 product roadmap for HubSpot Payments - potentially coming as early as the first half of 2022.
Please let me know if you have further questions or feedback - I'd love to connect (email@example.com).
Hi MDowgwillo! Glad to hear you are excited about the addition of buyer selected quantities. At this time, buyer selected quantities can only start at 1. I understand your use case though, sounds like you are attempting to replicate a mini shopping cart without customers having to use a shopping cart. It's an interesting use case especially for businesses with lots of options that can be chosen at once. I'll add your feedback to the feature request list.
One work around is using optional products - you can select a line item to be optional allowing for the buyer to add it to the checkout summary on the checkout page. It won't solve your challenge of 0 qty selection - but someone could add one product to checkout and then see your other products for them to add before completing checkout. I added a screenshot below for reference. Please let us know if you have any questions!