Payment links to only accept business emails

[LBeer7]

It would be useful for when a payment link is sent it can only accept business emails similar to the forms tick box which excludes free mail domains. 
We are a B2B company and having gmails/ other free emails creates a messy CRM etc. 

[Nhal]

All right, here’s what’s up. B2B CRMs can get messy fast when personal emails sneak in. Are you collecting emails before the payment step, or are folks clicking the link straight from an email?

If you’re using a HubSpot form before the payment link, there’s a quick win, just check the “Only accept business emails” box under Form options. That blocks free domains right away.

I once set it up so that after someone fills out the form, a workflow sends the payment link automatically. Cuts down on junk and saves time.

Would that work for your setup, or are you sending links directly from Outreach?

[furqanhamid]

Great idea — restricting payment links to business emails would really help keep B2B pipelines clean and CRM data organized. I completely agree with this feature request! On a related note, I'm looking for an integration where my latest blog posts or guides can be sent automatically to subscribers once published. Here is the sample of such blogs rb.gy/radswe.Any suggestions?

[LBeer7 · Accepted solution]

Hello, I think I have somewhat resolved this for myself. If you create a form > Legacy form editor > Payment. It will enable you to have the Email box as part of the form to block free domains and the client can then continue to payment and fill in the required fields. 

[BérangèreL]

Hi @LBeer7 and all, welcome, we are so glad to see you here!

I'd like to thank you for sharing your valuable feedback with the HubSpot Community! This means a lot to us.

For new feature suggestions, I'd recommend first to search and check if this idea is already present on our Ideas Forum here. If you find a similar idea, give it an upvote and share your unique use case in the comments.

If the idea doesn't exist already, please consider posting and creating a new Idea on our Ideas Forum here.

Thank you for being part of the discussion!

Have a lovely day! 🌞
Bérangère

[tprayer1]

Great idea! Restricting payment links to business emails would definitely help keep CRM data clean & focused on B2B clients. A simple but effective feature!

[alouadifama]

That’s a smart and practical suggestion limiting payment link access to business emails would really streamline B2B workflows & keep CRM data clean & qualified.  Just like in forms, a domain filter on payment links could help ensure youre engaging with the right audience from the start. Definitely a feature worth considering for B2B platforms!

[downloadly]

Completely agree — restricting payment links to business emails would be a valuable feature for B2B workflows. It helps maintain cleaner CRM data and ensures you're engaging with verified business contacts. Hope this gets considered for future updates.