Commerce Tools

HJohnston0
Participant

Including Payment Link in Payout Details

SOLVE

We want to use HubSpot Payments to collect payments going to different areas of the business, depending on the payment link used. I'd like to be able to send a report to our accounting team with information on how each payout should be divided ($X to payment link A, $Y to payment link B, etc). 

 

Is there a way to easily distinguish which payments are coming from which payment links within each payout? I looked over the different payment/payout export files from the Payouts page in Settings, but I didn't see a column for the payment link. There is a column for the payment link in the export from the Payments object list page, but none of the IDs line up with those in the Payouts exports ("Object Id" in Payments vs "id" in Payouts). Associated Contact email is not a reliable way to match the payments. 

 

 

0 Upvotes
1 Accepted solution
MiaSrebrnjak
Solution
Community Manager
Community Manager

Including Payment Link in Payout Details

SOLVE

Hi @HJohnston0,

 

Thank you for reaching out to the Community!

It's currently not possible to see additional details about payouts aside from those that are available under Sales > Payments > Payments > Go to payouts and reports > Payouts (see help article here). 

 

Other customers have requested the ability to see more information about individual payouts in our Ideas forum: here and here (include more information in payout alert emails). 

It would be great if you could support these feature requests with an upvote and/or comment. If you subscribe to the ideas, you'll get notified about new comments and status updates by the product team. 

 

Thank you for your understanding, 

Mia, Community team 

 

 


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Besuche unsere DACH-Community!
Nimm an regionalen Unterhaltungen teil, indem du deine Spracheinstellungen änderst !


Our Community is available in other languages.
Join regional conversations by changing your language settings !

View solution in original post

0 Upvotes
3 Replies 3
MiaSrebrnjak
Solution
Community Manager
Community Manager

Including Payment Link in Payout Details

SOLVE

Hi @HJohnston0,

 

Thank you for reaching out to the Community!

It's currently not possible to see additional details about payouts aside from those that are available under Sales > Payments > Payments > Go to payouts and reports > Payouts (see help article here). 

 

Other customers have requested the ability to see more information about individual payouts in our Ideas forum: here and here (include more information in payout alert emails). 

It would be great if you could support these feature requests with an upvote and/or comment. If you subscribe to the ideas, you'll get notified about new comments and status updates by the product team. 

 

Thank you for your understanding, 

Mia, Community team 

 

 


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Besuche unsere DACH-Community!
Nimm an regionalen Unterhaltungen teil, indem du deine Spracheinstellungen änderst !


Our Community is available in other languages.
Join regional conversations by changing your language settings !

0 Upvotes
MRay49
Member

Including Payment Link in Payout Details

SOLVE

When this will be available in future?

0 Upvotes
HJohnston0
Participant

Including Payment Link in Payout Details

SOLVE
Thank you! Upvoted the ideas 😊
0 Upvotes