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Hubspot payments beta- already have Stripe but Payments wants me to create new Stripe account

Honorable
Contributor

Hi-

As the title says, want to try out Hubspot Payments.  Asks to verify business info through Stripe, but assumes I don't use Stripe and asks for business details that are a bit cumbersome to retrieve again.

We already are set up on Stripe and use the Hubspot plugin for that- is there another way to verify or proceed?

 

1 Accepted solution
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Hello, @Honorable  wanted to share this knowledge base here with more details about the integration

 

 I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screen share if necessary. 

 

Thank you

Pam

View solution in original post

1 Reply 1
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Hello, @Honorable  wanted to share this knowledge base here with more details about the integration

 

 I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screen share if necessary. 

 

Thank you

Pam