Hubspot Subscription billing date request

[TChapman]

When creating a payment link or subscription, we’d like all future billing dates to remain consistent with the original custom due date set for the subscription. For example, if a subscription is created with a billing due date of 10/23/25, we want each subsequent billing to occur on the 23rd of each month, even if the customer doesn’t complete their first payment until a later date (e.g., 11/16/25).

Currently, if a customer delays payment, HubSpot adjusts future billing dates based on the actual payment date, not the scheduled due date. This shift results in lost revenue for the days between invoicing and payment receipt, as the billing cycle effectively moves forward with each delay.

To avoid this, we’ve been manually changing future billing dates after the first payment is received but this process is time-consuming and prone to error.

[Jaycee_Lewis]

Hi, @TChapman 👋 Thank you very much for your feedback. If you have a moment, adding this to our Ideas Forum is a great next step. Talk soon! — Jaycee