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Jumble7
Mitglied

Editing invoice that has a partial payment on it. Free Version

lösung

Hello, I have been unable to find a solution to this. I have an invoice for $1,000 open. The client had to pay over paypal who took a $30 fee out of the $1k they sent me.  I have no problem eating that cost this one time. But, I posted the $930 payment to the invoice and went back in to remove the final $30 but I'm unable to figure out how to do that.  It won't let me Edit, nor will it let me Void and start over.  What do I do in this case? 

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1 Akzeptierte Lösung
SFowler9
Lösung
Mitwirkender/Mitwirkende

Editing invoice that has a partial payment on it. Free Version

lösung

Hello! 
What we had to do was to remove the payment association, then edit the invoice to the correct amount, and then re-establish the association between payment and the invoice. (IF you don't want to share that they paid the full amount, which technically it sounds like they did). 
However, I would recommend making a note on the record that it was for an invoice total of $1000 (not $970) for historical tracking.

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2 Antworten
SFowler9
Lösung
Mitwirkender/Mitwirkende

Editing invoice that has a partial payment on it. Free Version

lösung

Hello! 
What we had to do was to remove the payment association, then edit the invoice to the correct amount, and then re-establish the association between payment and the invoice. (IF you don't want to share that they paid the full amount, which technically it sounds like they did). 
However, I would recommend making a note on the record that it was for an invoice total of $1000 (not $970) for historical tracking.

0 Upvotes
DianaGomez
Community-Manager/-in
Community-Manager/-in

Editing invoice that has a partial payment on it. Free Version

lösung

Hi @Jumble7,

 

Thanks for reaching out to the Community!

 

Let me check with our experts to see if they have any advice for you!

 

Hi @Lucila-Andimol, @JuanGomez0818, @Gilempert, @LautaroDelPlato - Do you have any suggestions for @Jumble7?

 

 

Thanks for contributing and happy weekend 🙂

Diana


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