404 error for Websites

[mpguptha]

Hi people, 

Anyone experiencing 404 error or website down message for your Hubspot hosted sites ?

Thanks

Praveen

[BérangèreL · Accepted solution]

Hi @mpguptha and @Jnix284,

The Team has now solved the issue, you should be all set now!

Thanks for your patience!

Best,
Bérangère

[Jnix284]

Thank you @BérangèreL, I appreciate your help with getting it resolved so quickly!

@GTormey flagged the same issue on a different post an hour ago here, as did @AndreV several hours ago on this post - it would be great to know if this was a global fix or only for our sites? 

[BérangèreL]

Hi @Jnix284, I hope that you are keeping well!

It's my pleasure, glad to hear that all is working fine now!

I can confirm that it is a global fix, yes!

Have a wonderful day!

Best,
Bérangère

[Jnix284]

hi @mpguptha yes, actually, I just checked my site and it's currently down. I unpublished the page and republished it, however it is still down. Just to confirm, was your website live previously and now it is 404 or are you having trouble getting it to work initially?

@CommunityTeam my website is jennifernixon.website and uses HubSpot Free - this has been an on-and-off issue that I've helped many with in the community. While it has been resolved individually for users who've raised the issue in posts, it continues to happen and hasn't been resolved for all free users collectively. Any help is greatly appreciated!

[BérangèreL]

Hi @Jnix284 and @PGupta46,

Thanks for reaching out to the Community!

I'm sorry to hear about your experience regarding this.

I would like to apologize for the frustration, data issues, and business impact this has caused.

I will check on this for you and get back to you as soon as possible!

Thanks for the tag @Jnix284!

And thanks for your patience as I investigate on this.

Best,
Bérangère