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Hi Alex,
Thank you for reaching out to the Clearbit Community.
I understand that you are looking to update the logo Clearbit has for yo...Lire la suite
How can I reveal IPs? I found that this is a legacy feature. What I'm trying to achieve is that I want to send IPs to the API and get the revealed information to store on my own end. Also, how can I upgrade my Clearbit account to support th Lire la suite
Unfortunately not. I wish this were still the case though. The internet works based on IP Address. If you are worried that having an IP address that ...Lire la suite
Is anyone else experiencing when searching contacts in the prospector page that after a certain amount of contacts selecte to be added to hubspot, the screen seems to "cut off" or move "up" at the top?
Hi Gabino,
I appreciate your patience as we resolved the page cut off issue. Great news! You should now be able to select as many records you'd...Lire la suite
The clearbit button is not showing up at all in my gmail. I click on "open sidebar" but nothing happens. My Chrome is up to date and the clear bit is up to date. ive tried deleting and reinstalling. I also cleared my cache from the past 7 sh Lire la suite
Since a few weeks back, old companies in our clearbit audience (where we look at which Hubspot companies are on the website) are pinging our slack. That is, a company might have visited the website 4 weeks ago, but all of a sudden it sends a message Lire la suite
Hi Daniel,
Happy Friday! Great news - The issue you experienced where old company traffic was triggering Slack alerts should now be resolved. P...Lire la suite
We use the 'Prospects Visited' Report to try and identify stealth companies looking at our product pages. It seems to de-anonymize a very small amount of the site traffic coming in. I am assuming Clearbit is not powering that part of the product y Lire la suite
I apprecaite the additional context here, @MBesse .
You are correct, at this time, the Clearbit Tag and the HubSpot Tracking code do not work...Lire la suite
We've started seeing several instances where there's no activity reported under Page Views and Events, despite there being entries in Clearbit. We know this because we get the Slack message with the pages visited by a company but when we open that r Lire la suite
Hi @psalvado ,
We apprecaite you reaching out to the Community!
To best assist you with this request, as it requires reviewing your Cle...Lire la suite
Hey Community!
We are excited to announce the launch of the new Clearbit forum in our community. This is a space where you can ask support questions, share best practices and tips, and learn from other customers.
What is Clearbit b Lire la suite
Hi Tayo,
Great question here, and our apologies for not getting to it any sooner.
The Clearbit Platform has a ton of free features and ...Lire la suite
HubSpot’s acquisition of Clearbit has caused quite a stir! Wondering what it means and where we’re headed? Join Matt Sornson, former CEO of Clearbit and current GM of Clearbit at HubSpot, as he talks through what Clearbit is and what it mean Lire la suite
I have an individual account that IS showing visitor traffic; however, I cannot get our global primary account to properly connect and send data, though I've repeatedly checked the tagging in GTM, disconnected my personal account from Hubspot (so th Lire la suite
Hello Community, I am not sure if this is the best place for my question, but I am interested in more information about the Clearbit and Hubspot joint roadmap. To be more specific, I am dealing with poor performance of Hubspot Website Visits tr Lire la suite
There's a clear answer to this. Anyone who knows can't say and anyone who says doesn't know.
Mergers and acquisitions can take years to take th...Lire la suite
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