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Solved
farzadso on October 28, 2024
How can I reveal IPs? I found that this is a legacy feature. What I'm trying to achieve is that I want to send IPs to the API and get the revealed information to store on my own end. Also, how can I upgrade my Clearbit account to support th read more
0 upvote
5 Replies
Accepted solution
Guide | Diamond Partner
November 01, 2024 06:05
Unfortunately not. I wish this were still the case though. The internet works based on IP Address. If you are worried that having an IP address that ...read more
Solved
Gabino_Chacon on October 21, 2024
Is anyone else experiencing when searching contacts in the prospector page that after a certain amount of contacts selecte to be added to hubspot, the screen seems to "cut off" or move "up" at the top?
0 upvote
6 Replies
Accepted solution
HubSpot Employee
October 24, 2024 17:45
Hi Gabino, I appreciate your patience as we resolved the page cut off issue. Great news! You should now be able to select as many records you'd...read more
Solved
mf07 on October 18, 2024
The clearbit button is not showing up at all in my gmail. I click on "open sidebar" but nothing happens. My Chrome is up to date and the clear bit is up to date. ive tried deleting and reinstalling. I also cleared my cache from the past 7 sh read more
0 upvote
3 Replies
Accepted solution
HubSpot Employee
October 23, 2024 14:24
Hi There, Following up on this thread. I'm happy to share that we've identified and fixed the issue, and the updated version of Connec...read more
Solved
DWesterholm on October 15, 2024
Since a few weeks back, old companies in our clearbit audience (where we look at which Hubspot companies are on the website) are pinging our slack. That is, a company might have visited the website 4 weeks ago, but all of a sudden it sends a message read more
0 upvote
2 Replies
Accepted solution
HubSpot Employee
October 18, 2024 13:31
Hi Daniel, Happy Friday! Great news - The issue you experienced where old company traffic was triggering Slack alerts should now be resolved. P...read more
Solved
MBesse on July 25, 2024
We use the 'Prospects Visited' Report to try and identify stealth companies looking at our product pages. It seems to de-anonymize a very small amount of the site traffic coming in. I am assuming Clearbit is not powering that part of the product y read more
0 upvote
3 Replies
Accepted solution
HubSpot Employee
July 29, 2024 13:37
I apprecaite the additional context here, @MBesse . You are correct, at this time, the Clearbit Tag and the HubSpot Tracking code do not work...read more
Solved
psalvado on June 07, 2024
We've started seeing several instances where there's no activity reported under Page Views and Events, despite there being entries in Clearbit. We know this because we get the Slack message with the pages visited by a company but when we open that r read more
0 upvote
1 Reply
Accepted solution
HubSpot Employee
June 10, 2024 11:09
Hi @psalvado , We apprecaite you reaching out to the Community! To best assist you with this request, as it requires reviewing your Cle...read more
DianaGomez on May 10, 2024
Hey Community! We are excited to announce the launch of the new Clearbit forum in our community. This is a space where you can ask support questions, share best practices and tips, and learn from other customers. What is Clearbit b read more
9 upvotes
2 Replies
HubSpot Employee
June 10, 2024 11:49
Hi Tayo, Great question here, and our apologies for not getting to it any sooner. The Clearbit Platform has a ton of free features and ...read more
DAnaGuiloff on March 27, 2024
HubSpot’s acquisition of Clearbit has caused quite a stir! Wondering what it means and where we’re headed? Join Matt Sornson, former CEO of Clearbit and current GM of Clearbit at HubSpot, as he talks through what Clearbit is and what it mean read more
2 upvotes
1 Reply
Community Manager
March 27, 2024 16:51
Hey @DAnaGuiloff , Thank you for sharing with us! I will make sure to watch it. Pam
Leigh-at-BLINK on January 09, 2024
I have an individual account that IS showing visitor traffic; however, I cannot get our global primary account to properly connect and send data, though I've repeatedly checked the tagging in GTM, disconnected my personal account from Hubspot (so th read more
0 upvote
1 Reply
Community Manager
January 11, 2024 14:37
Hi @Leigh-at-BLINK , Thanks for reaching out to the Community! To assist you in troubleshooting the problem, as it is not directly as...read more
Solved
KManova on November 07, 2023
Hello Community, I am not sure if this is the best place for my question, but I am interested in more information about the Clearbit and Hubspot joint roadmap. To be more specific, I am dealing with poor performance of Hubspot Website Visits tr read more
Accepted solution
Key Advisor
November 07, 2023 08:00
There's a clear answer to this. Anyone who knows can't say and anyone who says doesn't know. Mergers and acquisitions can take years to take th...read more
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