How can I reveal IPs? I found that this is a legacy feature. What I'm trying to achieve is that I want to send IPs to the API and get the revealed information to store on my own end. Also, how can I upgrade my Clearbit account to support th read more
Unfortunately not. I wish this were still the case though. The internet works based on IP Address. If you are worried that having an IP address that ...read more
Is anyone else experiencing when searching contacts in the prospector page that after a certain amount of contacts selecte to be added to hubspot, the screen seems to "cut off" or move "up" at the top?
Hi Gabino,
I appreciate your patience as we resolved the page cut off issue. Great news! You should now be able to select as many records you'd...read more
The clearbit button is not showing up at all in my gmail. I click on "open sidebar" but nothing happens. My Chrome is up to date and the clear bit is up to date. ive tried deleting and reinstalling. I also cleared my cache from the past 7 sh read more
Since a few weeks back, old companies in our clearbit audience (where we look at which Hubspot companies are on the website) are pinging our slack. That is, a company might have visited the website 4 weeks ago, but all of a sudden it sends a message read more
Hi Daniel,
Happy Friday! Great news - The issue you experienced where old company traffic was triggering Slack alerts should now be resolved. P...read more
We use the 'Prospects Visited' Report to try and identify stealth companies looking at our product pages. It seems to de-anonymize a very small amount of the site traffic coming in. I am assuming Clearbit is not powering that part of the product y read more
I apprecaite the additional context here, @MBesse .
You are correct, at this time, the Clearbit Tag and the HubSpot Tracking code do not work...read more
We've started seeing several instances where there's no activity reported under Page Views and Events, despite there being entries in Clearbit. We know this because we get the Slack message with the pages visited by a company but when we open that r read more
Hey Community!
We are excited to announce the launch of the new Clearbit forum in our community. This is a space where you can ask support questions, share best practices and tips, and learn from other customers.
What is Clearbit b read more
HubSpot’s acquisition of Clearbit has caused quite a stir! Wondering what it means and where we’re headed? Join Matt Sornson, former CEO of Clearbit and current GM of Clearbit at HubSpot, as he talks through what Clearbit is and what it mean read more
I have an individual account that IS showing visitor traffic; however, I cannot get our global primary account to properly connect and send data, though I've repeatedly checked the tagging in GTM, disconnected my personal account from Hubspot (so th read more
Hello Community, I am not sure if this is the best place for my question, but I am interested in more information about the Clearbit and Hubspot joint roadmap. To be more specific, I am dealing with poor performance of Hubspot Website Visits tr read more
There's a clear answer to this. Anyone who knows can't say and anyone who says doesn't know.
Mergers and acquisitions can take years to take th...read more