Welcome to the community group for ChatSpot.ai, thank you for participating and being part of this community.
To get started, ensure you’re a member of the HubSpot Community.
Are you new to the Community? Check out this guide on how to join the HubSpot Community. Benefits of joining the HubSpot Community include: Earning badges and ranking up, networking opportunities, giving feedback to the product team, and much more.
Once you’re signed up, you’re welcome to join this group to discuss all things ChatSpot.
Gathering as a group, there are a few things we hope to collectively get out of this:
Share Feedback: Whether it’s what you think, like or don’t like - we want to know! Sharing suggestions on what we can improve helps us make our tool better for everyone.
Inspire us: We want to see how you use this functionality. Share your use cases with the community and connect with others.
Ask questions: Chances are if you’re wondering about something, someone else is too. Asking questions in this group enables you to collaboratively answer questions and share knowledge.
To stay updated on the latest developments and conversations, make sure to join the ChatSpot.ai group. Please go to the group homepage and click the orange Join Group button.
Thank you for participating in this group, and for being part of this Community.
Welcome to the ChatSpot community group! Thank you for participating and for being a part of this community. My name is Kristen Schaefer and I’m a Community Manager here at HubSpot. We are excited to have you here!
If you are new to HubSpot Community, check out this guide on how to join the Community. Benefits of joining the community include discussing HubSpot use-cases with your peers, earning badges and ranking up, providing feedback to our product team and much more.
Once you have signed up, you can join the ChatSpot community group by clicking the orange Join Group button on the group homepage!
Gathering as a group, I invite you to share your ChatSpot experience with us, share your use-cases with your peers and ask questions! Our product team is eager to hear about your feedback, whether it’s positive or constructive, so we can take it into account for this new tool.
A note about ChatSpot Support
The HubSpot Technical Support Team is not equipped to provide the typical customer support experience for ChatSpot.ai. ChatSpot.ai is currently in it’s alpha stage of development, and such, we are not able to address or follow up with each individual ticket. Please see our legal terms and obligations for more information regarding support for beta features.
Your feedback about ChatSpot.ai is greatly appreciated in this group and is being shared with our product team for future development. We’re working hard to enhance ChatSpot, and improve the product towards a general availability launch and supporting it alongside all other HubSpot products.
Thank you for your understanding and for being part of this group!
Good Afternoon all, Is anyone else aware of issues with Outlook and the @bcc.hubspot.com adress? It would appear that outlook no longer recognises this address, making the copying of emails in Hubspot a little more manual. Thoughts and read more
Hi @MTaylor54 and welcome, we are so glad to see you here! 🎉 Thank you for asking the HubSpot Community! I understand that Outlook removes t...read more
I can add a note anywhere in my PC version of HubSpot. When I try to Add note in the HubSpot MOBILE APP. I get a No permission message. Shouldn't be a big deal to add a note. Help please...Thanks.
I came across the AI Chatbot Builder tool yesterday and wanted to know if this is something HubSpot is actively developing and currently in beta for users to test. I checked my account but was unable to find any information on how to set it up. I fo read more
Hi there After the Service Hub seminar last week I immediately wanted to test out if we could start training an AI chatbot. We don't really have any Knowledge Base articles (yet), so I just added a bunch of links to our (external) content pages read more
I also tested and have similar issues..don't seem to understand all content on the pages - because it don't use it in the chatbot answers...it also s...read more
Hi, I'm in the ai chatbot beta and would like to suggest the following: Allow for the ability to sync additional knowledge bases after the initial setup is complete. I synced 1 of 2 for testing purposes but it appears that you can't do this read more
Hi @AONeal I'm not able to recreate the behavior where the company name is pulling into the 'from' user info when sending an email - can you confir...read more