Permission to Add Note in HubSpot Mobile

[KClary4]

I can add a note anywhere in my PC version of HubSpot. When I try to Add note in the HubSpot MOBILE APP. I get a No permission message. Shouldn't be a big deal to add a note. Help please...Thanks.

[Sarah_g1]

I'm having the same issue.

[DianaGomez]

Hi @Sarah_g1,

Thanks for reaching out!

Have you tried the steps I provided?

Thanks!

Diana

[DianaGomez]

Hi @KClary4,

Thanks for reaching out to the Community!

I’d suggest giving these steps a try to troubleshoot the app, and then attempt to create the note again. Also, please double-check that you’re signed in to the correct account. It might sound strange, but sometimes people end up accessing a different portal, which can cause discrepancies if they don’t have the right permissions there.

I hope this helps!

Diana