How to Use the ChatSpot Community Group

[kvlschaefer]

Welcome to the ChatSpot community group!  Thank you for participating and for being a part of this community. My name is Kristen Schaefer and I’m a Community Manager here at HubSpot. We are excited to have you here!  

If you are new to HubSpot Community, check out this guide on how to join the Community. Benefits of joining the community include discussing HubSpot use-cases with your peers, earning badges and ranking up, providing feedback to our product team and much more. 

Once you have signed up, you can join the ChatSpot community group by clicking the orange Join Group button on the group homepage! 

Gathering as a group, I invite you to share your ChatSpot experience with us, share your use-cases with your peers and ask questions! Our product team is eager to hear about your feedback, whether it’s positive or constructive, so we can take it into account for this new tool. 

A note about ChatSpot Support

The HubSpot Technical Support Team is not equipped to provide the typical customer support experience for ChatSpot.ai. ChatSpot.ai is currently in it’s alpha stage of development, and such, we are not able to address or follow up with each individual ticket. Please see our legal terms and obligations for more information regarding support for beta features. 

Your feedback about ChatSpot.ai is greatly appreciated in this group and is being shared with our product team for future development. We’re working hard to enhance ChatSpot, and improve the product towards a general availability launch and supporting it alongside all other HubSpot products.

Thank you for your understanding and for being part of this group!