Hello Community, I have 2 PCs one at home and one at office and both are logged in with Hubspot on the same account. Now the problem I'm facing is I'm getting inbound calls with ringtune at my office PC and Not getting inbound calls at my home read more

Hi, can I call a customer directly from the Help Desk view in HubSpot? Best regards, PJas

My Hubspot provided numbers are showing up as scam likely, is there any solution? and how to prevent? Thanks!

I've tried to find answers on how to mass download recorded calls regardless of contact record for data analysis purposes, but am having no such luck. Has anyone found a way to do this?

Hi all, All of our reps have Teams phone licenses, so all have phone numbers. We would like them to be able to make calls from HubSpot with their Teams number and for calls made to automatically log in the record. Has anyone else done this? When I read more

Hello! When calling out of Hubspot with Aircall, specifically from the "Sales Workspace Tab"... sometimes Hubspot has trouble connecting to the Aircall dialer (see below and advise)

Hello, I have the issue that although we have registered 3-4 different numbers in Hubspot, from different countries, it always calls form the same number. Even though I swtich the number right before I call, it seems to jump back to one number and read more

Hello everyone, I had to use call forwarding ie, when I place a call from the CRM it would use my cell phone. Now I want to turn that off and just use the desk top version but cannot find how to do that. Please help, I know it's a simple thing bu read more

Hi all, We've started using custom Rich Text properties in our CRM records and added them to several Playbooks to improve data entry and documentation. However, we've noticed that when using a Rich Text field inside a Playbook , it always ope read more

Currently, whenever a sales rep closes a new deal in our sales pipeline, it'll create a renewal deal within our renewal pipeline. But we have a few renewal deals. We'd like to close a 3-year deal in our sales pipeline and automate the creation o read more

Until last week I could go to the left panel and under CRM there was an item "Calls". There I could find all my registered calls, regardless of the association with the contact or company. Even calls without associations were listed there. I could f read more

Hi, our CSMs use the call index page frequently and need easy access to it. They previously had this bookmarked in their navigation page for ease. This has recently disappeared from their bookmarked section - we also cannot find it in the navigation read more