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JMayer53 on December 05, 2023
I am currently trying to make it so a call cannot be logged without a description being written. Ideally, I would like to have a minimum character but I know that might be a tall order. Is there any help? or is that not possible?
0 upvote
1 Reply
Hall of Famer | Partner
December 05, 2023 14:29
Hi @JMayer53 , This is unfortunately currently not possible, I agree that this would be useful however. The best place for these kinds of more
MSchumacher6 on November 27, 2023
For those who use HubSpot for calling, is there a report for total talk time per rep? I'm aware of average call duration and dashboards for inbound/outbound call metrics but looking for additional metric to report total talk time.
Hall of Famer | Partner
November 28, 2023 00:28
Hi @MSchumacher6 , Yes, this can be easily achieved with a custom report: Menu > Reporting > Reports > Create report > Custom more
FBatson on November 22, 2023
Hello, I would love to use my phone connected to Hubspot more. I think that if the calling page did not have to be opened in a pop up page it would make it easier to remember and use. If Hubspot could automatically connect in the background to read more
0 upvote
2 Replies
November 24, 2023 11:19
Dear Mia, Thank you for your suggestions, neither are a solution. I have my VoIP being forwarded to my Hubspot number. In order to answer more
rh7 on November 11, 2023
Hi, if I understand we cannot use HubSpot provided phone number in Germany. Also there is no integration with Deutsche Telekom CloudPBX 2.0. Is there anybody who found a solution how to receive and tracking incoming calls in Germany? ht read more
0 upvote
2 Replies
November 30, 2023 05:20
I would also like to know more information about this. We can use an external phone number perfectly for making outbound calls. For inbound calls more
JMeyermosh5150 on October 31, 2023
Interested in making a call list for groups as well as one for Emails that have clicked a link any help is apprecaited
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
October 31, 2023 15:38
Hi @JMeyermosh5150 , The easiest way to do this is to create tasks in bulk: more
lib on October 27, 2023
Hello, We ( a school) recently purchased Hubspot Enterprise. One of the features that we liked after competitive research was done, is: A HubSpot-provided phone number allows you to make outbound calls and receive incoming calls forwarded to yo read more
0 upvote
1 Reply
Community Manager
October 30, 2023 10:17
Hi @lib , Thank you for reaching out to the Community! I am a member of the Community team here at HubSpot. We appreciate the time you put more
AFontes1 on October 23, 2023
Long story short, our business receives calls from potential prospects. While we know we should be aiming to collect emails during these inbound calls, from time to time we are unable to. How should we go about creating a contact if we don't collect read more
1 upvote
1 Reply
Community Manager
October 23, 2023 17:07
Hi @AFontes1 , I hope you are having a great day! I understand that you would like to collect customer information through their phone more
Svyas5 on October 14, 2023
Hey all! I tried to integrate calendly with my hubspot form and embedded it on my website as per instructions. I set up routing logic on my form to see “if a user selects x from a dropdown field and x from another dropdown field, route those users t read more
0 upvote
1 Reply
Thought Leader | Diamond Partner
October 15, 2023 09:38
Hi @Svyas5 When you configured the routing logic in Calendly - is that where you're using the custom picklist on HubSpot? Can you clarify more
LTSAtlanta on October 11, 2023
Hello, My cell phone does not get alerts when a incoming calls arrives, or a voicemail is left, or anything. I have checked all device settings as well.
0 upvote
1 Reply
Community Manager
October 11, 2023 14:47
Hi @LTSAtlanta , I hope you are doing well! After reviewing possible options, I have found some helpful information and guides that more
JRayfield on October 09, 2023
Hi, I've linked a private App. to HS and used the Curio phone integration. This went smoothly enough, however some numbers are not recognised? I've used HS auto territory so they are are all UK +44 numbers. So I am wondering if there's a number for read more
0 upvote
2 Replies
October 09, 2023 09:58
Hi Karsten, thanks for your message. The Curio IT dept. have chnaged a port their side and so far it's good now. Thanks for reaching out.
timo1 on October 08, 2023
Hi everyone, We're looking to shift away from our current telephony provider (Aircall) as we've found the call quality to be poor. Reps would rather call using their personal phone numbers than use it. Does anyone have any good recommendations? W read more
1 upvote
1 Reply
Accepted Solution
Guide | Elite Partner
October 09, 2023 01:59
Hi @timo1 , Sorry that you had a bad exp with Aircall - have you raised the issue with them? if yes - what was their response? Remember, more
BMcLoone8 on October 04, 2023
Hi all, I am trying to use the functionality to add numbers for outbound calls to our accounts, we are based in ireland so it should be supported. I am using the Dublin prefix and I have tried using the other option and adding the prefix mys read more
1 upvote
5 Replies
Accepted Solution
October 06, 2023 10:40
Thanks Jigar, support sorted it, they have the wrong codes in Hubspot..Dublin should just be 12 prefix.
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