Hello! When calling out of Hubspot with Aircall, specifically from the "Sales Workspace Tab"... sometimes Hubspot has trouble connecting to the Aircall dialer (see below and advise)

Hello, I have the issue that although we have registered 3-4 different numbers in Hubspot, from different countries, it always calls form the same number. Even though I swtich the number right before I call, it seems to jump back to one number and read more

Hello everyone, I had to use call forwarding ie, when I place a call from the CRM it would use my cell phone. Now I want to turn that off and just use the desk top version but cannot find how to do that. Please help, I know it's a simple thing bu read more

Hi all, We've started using custom Rich Text properties in our CRM records and added them to several Playbooks to improve data entry and documentation. However, we've noticed that when using a Rich Text field inside a Playbook , it always ope read more

Currently, whenever a sales rep closes a new deal in our sales pipeline, it'll create a renewal deal within our renewal pipeline. But we have a few renewal deals. We'd like to close a 3-year deal in our sales pipeline and automate the creation o read more

Until last week I could go to the left panel and under CRM there was an item "Calls". There I could find all my registered calls, regardless of the association with the contact or company. Even calls without associations were listed there. I could f read more

Hi, our CSMs use the call index page frequently and need easy access to it. They previously had this bookmarked in their navigation page for ease. This has recently disappeared from their bookmarked section - we also cannot find it in the navigation read more

Hi All, I am wondering if anyone has any experience with HubSpot calling, while using RingCentral as well? We use RingCentral for it's call recording features as well as we are able to get a fairly accurate call description through AI. We do see th read more

If I make a task to call company A on 4/6/25. When I log a call on 4/6/25 to company A. Why can I not associate that task with that call? Shouldn't I be able to link/associate my logged call attempt to the task it goes with? If I can't link cal read more

Hi HubSpot Community! I am fairly new to HubSpot Calling and our team is rolling out a general support phone line for our CSR team. An issue we have run into is if there are multiple inbound calls at once, only one call will be routed to multi read more

Hi, does anyone know if its possible to turn automatic call recording on or off for different users or phone numbers, and if so, how can I do this? Thanks

I have a serious problem with the quality of HubSpot calls. Its so bad that I have to stop using HubSpot as I have been told many times that the call quality is bad and that I am breaking up. This is massively affecting my job. I have tried differen read more