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SYork on September 20, 2024
Anyone have experience setting up receiving inbound calls through Twilio Connect? we have successfully connected the number and can make dials easily enough. But having issues getting inbound calls to come through.
0 upvote
0 Reply
Solved
Rwechris on September 18, 2024
Hallo zusammen, kann mir jemand helfen Teams Telefonie in Hubspot einzurichten? Mfg Christopher
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
September 18, 2024 09:56
Hallo @Rwechris , meinst du, das ausgehende Telefonate aus Datensätzen mit Teams durchgeführt werden sollen? Falls ja, dann ist das aktuell le...read more
GMaheshwari on September 12, 2024
We have integrated 3CX with HubSpot to manage outbound calls. When we initiate calls directly from the 3CX system, the default caller ID (the 3CX outbound number) is displayed to clients as expected. However, when calls are initiated directly throug read more
0 upvote
1 Reply
September 12, 2024 01:37
Hi @GMaheshwari , To resolve the incorrect Caller ID issue when dialing from HubSpot via 3CX, follow these steps, 1. Check if there's a settin...read more
Solved
Xiawanbai on September 10, 2024
Hi, a Sales person who is usually based in France, visited our office in Norway. Unfortunately, she cannot make any calls in HubSpot using her French phone number. Can you help me why- do we need to change any settings?
1 upvote
1 Reply
Accepted solution
Key Advisor | Partner
September 10, 2024 08:03
Hey @Xiawanbai It could be due to the salesperson's location. If she is trying to call a Norwegian number from within Norway using a F...read more
Solved
RRMG on September 05, 2024
Hello wonderful Community, Is there a way we can make the field for notes compulsory to be filled in after a connected call is finished? As far as my research shows, Hubspot does not yet offer such an option, but I wanted to be sure and thus read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Partner
September 05, 2024 10:04
Hey @RRMG Although HubSpot does not natively support conditional mandatory fields based on specific call outcomes directly, you can prompt use...read more
OVakuliuk on September 03, 2024
Hope you could help me So we are literally searching for more than a month for a good service with good integration with hubspot to send ringless voicemails and still have hubspot number in it. (like a hosted one) Maybe any of you had the s read more
0 upvote
1 Reply
Community Manager
September 04, 2024 05:44
Hi @OVakuliuk , you are very welcome! 🎉 It's a pleasure to have you here! That's exactly why the Community is here for, thanks for asking! I ...read more
Solved
bizclothes on August 30, 2024
I work alone and I use hubspot for the sales I make basically by phone, I probably overdid it in the beginning and I have filled my contacts with both personal contacts and others that I will never need(i synced with my google contacts).I would like read more
1 upvote
3 Replies
Accepted solution
Thought Leader | Platinum Partner
September 04, 2024 05:23
hi @bizclothes so cleaning up data is usually done when looking for specific properties like lead status, lifecycle stage or associated activi...read more
Solved
JBariss on August 16, 2024
Can phone numbers stored in hubspot be associated with tel: link? e.g. clicking on the phone number in hubspot activates default calling app, like clicking a phone number in an email body or web page would. PC, Windows 10, Hubspot accessed in Firef read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
August 16, 2024 03:34
@JBariss is there a reason the Firefox extension mentioned is not an option? https://addons.mozilla.org/en-US/firefox/addon/telephone-number-detec...read more
Solved
ChrisRay on August 13, 2024
When taking live call notes in the CRM, using @ to mention my fellow users doesn't work. I have to save the call note first. Then re-open it, @ mention those users. Then save. Feedback in the live call note is that user doesn't exist (applies to read more
0 upvote
1 Reply
Accepted solution
Contributor
August 14, 2024 00:32
Hi @ChrisRay , This might be a limitation of the system and undorunately I don't see any other way of doing this tah what you are already doing. ...read more
UBAIDFLEXTRON on August 12, 2024
Hello There, I am experiencing an issue where my calls are being disconnected before they even connect. I would greatly appreciate any assistance or advice on how to resolve this problem. I have tried through application and website but same result read more
0 upvote
1 Reply
Community Manager
August 12, 2024 17:05
Hey @UBAIDFLEXTRON , thank you for posting in our Community! I'm sorry to hear about the call connectivity issues you're facing. To troubles...read more
Solved
EKelly4 on August 07, 2024
on hubspot, when logging a call i created custom properties to pick what call type it is, one is called the disocvery/ introduction, proposal discussion, pricing discussion, technical discussion, site investigation, commercial discussion, installati read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
August 07, 2024 04:46
Hi @EKelly4 , If you're asking whether the deal property can pop up after a call, as a dependent field based on the call type, then unfortunat...read more
Solved
JClark94 on August 05, 2024
Hi there, I have set up my HubSpot app on my samsung mobile phone with a dedicated HubSpot number. I have had some clients try to call this number but my mobile phone doesn't notify me about inbound calls. Can you tell me how I can activate read more
0 upvote
1 Reply
Accepted solution
Community Manager
August 06, 2024 06:12
Hi @JClark94 , Thanks for reaching out to the Community! It is possible to receive calls in your phone, however, these calls need to b...read more
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