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Solved
JMondragón on December 03, 2025
I need to make calls over my desktop phone, what I did was: Get over Profile & Preferences Calling Hubspot Calling I registered my phone+extension The system does not registered my extension so I had never received the verication cal read more
1 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
December 03, 2025 17:36
Hi @JMondragón , Thanks for sharing your experience! What you described is actually pretty common when setting up HubSpot Calling with a des...read more
Solved
Colintve on November 26, 2025
Hello HubSpot Community/Support, I am currently trialling the free version before committing. I am experiencing a persistent issue with HubSpot intercepting phone number clicks, despite having disabled the HubSpot calling tool according to all read more
0 upvote
2 Replies
Accepted solution
Participant
December 01, 2025 08:51
You cannot use your own VOIP system for click-to-call in HubSpot if the built-in HubSpot calling tool is enabled or enforced. Even if you disable th...read more
Solved
WNAmiqus on November 24, 2025
Hey, why is it that when I delete a phone number from a contact record's properties, the number is still retained under the call button? Note: this question does not relate to phone numbers pulled through from the associated company record. read more
0 upvote
3 Replies
Accepted solution
Member
November 24, 2025 14:39
Is your Hubspot synced to another CRM like Salesforce? If so, is syncing enabled both ways? If so, you may need to check to make sure your integratio...read more
Solved
KSurkus on November 11, 2025
Hi There, We are currently in an open Beta for HubSpot Notetaker and have ran into a GDPR dillema. We would like to know if we can (somehow), create an automated email with a consent to call recording and notetaking by bot. We were thinking ab read more
1 upvote
3 Replies
Accepted solution
Most Valuable Member | Platinum Partner
November 13, 2025 08:37
@KSurkus great question. First, I'm US-based and definitely NOT an attorney nor an expert on GDPR. But here are some thoughts on what you're runnin...read more
Solved
MLewis on November 07, 2025
Hello, We just switched over to Hubspot calling with no add-on program. We had to change our number to do so, and are now getting 2-3 spam calls a day. The calls are coming from different numbers. I have blocked the numbers that have come across read more
0 upvote
2 Replies
Accepted solution
Contributor
November 09, 2025 05:56
Hey @MLewis , have you tried answering the call and ask them to "DO NOT CALL" or put you into the DNC list? Based on my previous experience working ...read more
Solved
LKelman on October 20, 2025
Hi there, Is there a way to log a walk in. The team does a lot of store visits and we would like to track them as an activity Any ideas? Best, Liam
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
October 20, 2025 05:36
Hi @LKelman , Like @franksteiner79 suggest, meeting types would be the way to go here: https://knowledge.hubspot.com/meetings-tool/how-do-i...read more
Solved
Saiem on October 02, 2025
Hi everyone, I'm facing this error that when i connected my zoom phone app and signed in it gave me this error. I have tried login out and back in, still the same error. The option "Automaticly call from 3rd party app" in zoom is active but read more
0 upvote
1 Reply
Accepted solution
Community Manager
October 02, 2025 16:10
Hi there @Saiem , Thank you for posting to the Community! It looks like the Zoom Phone integration is managed by Zoom Video Communications th...read more
Solved
LSimpson0 on September 25, 2025
I’ve tried a few tools for phone enrichment but the results are all over the place… some return outdated landlines, others give “verified” numbers that never pick up. Anyone here found a provider that actually delivers usable mobile numbers?
1 upvote
4 Replies
Accepted solution
Participant
September 25, 2025 13:07
Hi, What tools have you already tested? I know teams that use different tools, like Clearbit, ZoomInfo, and UpLead. As they say, Clearbit is grea...read more
Solved
CKinner77 on September 11, 2025
I use Google Workspace to conduct video calls, not phone calls. I don't want to record video of my calls. I want transcriptions (notes) from my calls. I have been using Google Gemini, which transcribes & summarizes the call without recording read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Platinum Partner
September 11, 2025 21:10
Hi @CKinner77 ! I wasn’t able to find any documentation from HubSpot that confirms a way to do exactly what you’re asking (sync Gemini transcripts ...read more
Solved
AWhite05 on September 05, 2025
Hi everyone, For hubspot users across the UK (as far as I understand) fairly recently if call recording was enabled in your hubspot account, it now automatically records all calls coming and going from hubspot, rather than choosing to turn it on read more
0 upvote
2 Replies
Accepted solution
Community Manager
September 05, 2025 12:53
Hi @AWhite05 and Happy Friday! Great question, thanks for asking the HubSpot Community! I have found for you this article " Call recording laws...read more
Solved
TMwd on September 03, 2025
Hello, We are currently onboarding our Hubspot Instance and have successfully imported our meeting data from our old CRM. we are attempting to import our call data from our old CRM, and the data onboarder had said that while he can import the c read more
0 upvote
4 Replies
Accepted solution
Recognized Expert
September 03, 2025 08:28
Hi @TMwd Calls are activities and I'm pretty sure you can (and must) import an activity date. You can not import start/end time for calls bu...read more
Solved
Bdubs on August 22, 2025
I currently have call forwarding set-up to forward to my cell. As I was making dials, I received a callback and it did not ring in Hubspot, only on my cell. Is there an option to have it ring on both?
0 upvote
1 Reply
Accepted solution
Community Manager
August 22, 2025 16:46
Hey @Bdubs - thanks for posting in the Community! Based on this documentation , which outlines call forwarding, it appears that the options are...read more
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