Calling

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SJetté on April 23, 2024
I'm setting up calling for my sales team - we're currently prepping for onboarding - and I'm running into some small inconveniences. For example, when they receive an inbound to their mobile device from their HubSpot assigned number, they don't see read more
1 upvote
4 Replies
Thought Leader | Platinum Partner
April 24, 2024 08:23
Maybe you can try to follow this steps https://knowledge.hubspot.com/calling/enable-caller-id-in-the-hubspot-mobile-app Basically is ssyncing c...read more
Angeles637 on April 18, 2024
We are looking at purchasing Koncert or Orum for sales calling and are curious if anyone out there has feedback for comparsion. Generally, it appears that they are very close as far as functionality is concerned, but I really would like to know whic read more
0 upvote
3 Replies
Participant
April 19, 2024 16:40
Thank you for the in-depth response. This will definitely be helpful as we make a decision!
Solved
FCHUNG on April 17, 2024
Hello Everyone, We are using cold calling to reach leads. From Linkedin / our growth stack, we extract interresting profiles and upload them in HS in order to call them. Our SDR call people throught Hubspot call apps and set the outcome read more
0 upvote
7 Replies
Accepted Solution
Top Contributor | Partner
April 17, 2024 10:15
I see what you mean. In that case, I would suggest that you create properties for the data that you want to be collected on these calls and maybe cre...read more
SueThacker on April 11, 2024
We are using calling out to contacts, but I'd like to withhold my phone number. Is this possible? Thanks
1 upvote
3 Replies
Participant
April 15, 2024 04:54
It would also be very helpful if you could change the visible outgoing number. Our front desk should all be making outbound calls from our general nu...read more
DCrinnion on April 10, 2024
Hi All, We have got multiple outbound numbers that we want to add to Hubspot and assign to users. They come from Zoom however the Zoom Phone integration isn't working. I was wondering if anyone knows a way I can add these numbers to the system a read more
0 upvote
3 Replies
Top Contributor
April 11, 2024 17:01
Ah, dang. I was checking out this article, hoping you'd be able to receive calls to go with the call verification route you mentioned. https://sup...read more
Ixrodrigues on April 08, 2024
Gostaria de saber se seria possível criar um relatório que dê visibilidade para as subequipes da HubSpot, trazendo as atividades respectivas relacionadas as chamadas que são feitas.
0 upvote
2 Replies
Recognized Expert
April 10, 2024 15:29
Olá @Ixrodrigues Que bom vê-lo aqui na comunidade. É possível fazer um relatório por equipes para entender como o time dessas respecti...read more
Caraelise117 on March 19, 2024
Hi HubSpot Community! What is the most affordable calling software system that integrates with HubSpot and calls can be made from the Philippines to the U.S.? Thanks in advance!
0 upvote
1 Reply
Community Manager
March 20, 2024 06:12
Hello @Caraelise117 , I was looking into your query and came across a similar question in our community. While it was about another country ...read more
CrystalMailing on March 14, 2024
Hi, I recently set up Zoom integration with HubSpot with the expectation that all inbound and outbound calls would be logged. The positive aspect is that if the customer is already in HubSpot, the call details such as whether it was inbound or o read more
0 upvote
2 Replies
Participant
March 18, 2024 05:57
Hello @CrystalMailing , Did you contact Zoom support or find a solution to this issue? We are having the same problem.
JBaligod on March 12, 2024
Hi, We currently have a Hubspot starter & OpenPhone business subscriptions. The integrations were done properly & setup 3 standard (same permissions in hubspot & openphone) users with OpenPhone numbers. One of the 3 users is not able to read more
0 upvote
2 Replies
Member
March 13, 2024 09:47
Hi @BérangèreL , Thank you for your reply. As to your questions, here are the answers to them: 1) I've asked the user to try us...read more
DMullinax on March 06, 2024
I have no need to record my outbound calls. I would love to have buttons to turn inbound recording on so my prospects can leave messages and turn outbound recording off so I don't have to worry about the call recording my cold calls. It would b read more
0 upvote
1 Reply
Community Manager
March 07, 2024 04:57
Hi @DMullinax , Thank you for your valuable feedback! This means a lot to us. I have also shared it internally for more visibility! For new feat...read more
Solved
CBertinetti on March 05, 2024
I can't make calls thru HS and also can't find a live support chat. Something janky is happening. What is going on?
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
March 06, 2024 00:17
Hi @CBertinetti , HubSpot has changed the way support can be accessed - presumably to lower the number of requests that reach a support rep an...read more
Solved
jimmm on February 27, 2024
Hi, I was looking for a page or list where all the calls is being logged. Thanks!
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 28, 2024 00:23
Hi @jimmm , In the new navigation, you can find it here: In the old navigation, it's here: You can also access...read more
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