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Pete_Evenson on February 09, 2024
Hello, I'm getting an error while trying to review my Zoom Phone Recordings from my integration with Hubspot. Error below: Has anyone experienced this and you have a fix?
0 upvote
1 Reply
Community Manager
February 12, 2024 05:16
Hi @Pete_Evenson , I hope that you are well! Thanks for asking the Community! So it seems that you are using this Zoom integration but you can...read more
Solved
laurafv on February 08, 2024
Hi there, I recently installed the outbound call feature and made some tests by calling various individuals randomly. Some people received the calls displaying "Unknown," while others could see the number or contact from which they were receivin read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
February 08, 2024 06:33
Hi @laurafv , I'm sure this is probably very frustrating! I worked in the telecom industry for 30 years before switching to the marketing sp...read more
Solved
DBrazil on February 05, 2024
There must be an easy way to cycle through a list of contacts to call them without having to open each one individually. It works like this when they are in a sequence - but if I want to do an ad hoc call-out for a list that is not in sequence w read more
1 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
February 06, 2024 00:23
Hi @DBrazil , As @Jnix284 said, task queues are the way to go. It doesn't have to be a queue for this to work, see here: https://knowledge....read more
Solved
MKlief on February 05, 2024
Hi, we'd like to to filter for contacts that have a missed call and haven't been called back yet. Is there any way to do that? We work with Aircall.
1 upvote
1 Reply
Accepted Solution
Thought Leader | Gold Partner
February 05, 2024 12:57
Hey @MKlief Yes, you can see the calls with result "no answer" If you also have an open taks you can cross those 2 and get the ones that are...read more
mwmartinez on February 02, 2024
Hello, We want to track how many calls a rep is making to a contact with a field that only counts calls. The default field in Hubspot number of times contacted currently tracks both emails and calls, We are using RingCentral For HubSpot. Any ide read more
0 upvote
1 Reply
Recognized Expert | Platinum Partner
February 02, 2024 13:56
Hi @mwmartinez , This is possible on a report using the activity filter and defining that you want to report on only calls vs all activities...read more
Solved
RJRao on January 16, 2024
Recently, I logged a call in HubSpot and added a follow-up, but I have noticed that when the scheduled follow-up date and time arrive, I do not receive any notifications in my email. I am reaching out to seek assistance in resolving this matter.
0 upvote
1 Reply
Accepted Solution
Participant
January 16, 2024 23:16
Hi @RJRao , Kindly go to Settings > Notifications > Tasks and click the checkbox there to get the tasks reminders of whatever mode you wnat....read more
Solved
MHoffman8 on January 09, 2024
I have hubspot forwarding to my cellphone. When I receive a phone call, is it possible to know if it's a hubspot call before I answer? Ideally I would like to be able to distinguish between personal and work calls before answering. Is this possi read more
0 upvote
1 Reply
Accepted Solution
Participant
January 09, 2024 23:12
Hi @MHoffman8 , HubSpot doesn't inherently provide a feature to distinguish between personal and work calls before answering on your cellphone. Ho...read more
SHall on January 05, 2024
Hi HubSpot Community! We are creating the foundation for additional calling data pages in HubSpot. To ensure these pages are useful and relevant to your needs, we would love to hear your input! What kind of calling data do your reps/te read more
Key Advisor | Diamond Partner
January 26, 2024 07:48
@Krystina You might have some valuable insight to offer here!
Solved
Mmatalon on January 04, 2024
I want to send a Slack notification to my company sales channel when a sales rep hits a certain number of calls for that day. The only way I can do this is through a Goal workflow, the only issue with that is that the smallest goal you can set is we read more
0 upvote
2 Replies
Accepted Solution
Member
January 08, 2024 05:30
Hi @Mmatalon , if you're open to using a 3rd party tool for this, you could use Gluetrail - we're a no code workflow platform, listed on the HubSp...read more
Solved
LHiering on January 04, 2024
I believe I used my personal cell number to set up Hubspot. However, I want to iniate texts and calls from my business #. How can I change this?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 05, 2024 00:15
Hi @LHiering , You can connect phone numbers by following these steps: https://knowledge.hubspot.com/calling/manage-phone-numbers-registered-...read more
Solved
DBrazil on January 04, 2024
How can you tell which number you successfully called? I don't see it on the record of the call...can this is helpful when calling prospects back at a later stage. In my example I have 3 but one was correct - how do I tell which one? read more
0 upvote
5 Replies
Accepted Solution
Contributor | Platinum Partner
January 11, 2024 06:33
Hi @DBrazil , I see what you mean. It's less about the call outcome and whether or not it's possible to see which phone number you called. ...read more
Solved
Colin_Perry on December 13, 2023
We currently use business units to segregate teams in the UK and US. Our UK sales team uses HubSpot calling but our US team want to use the 8X8 integration for their calling. We've connected the 8X8 integration in the connected apps but not able to read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Diamond Partner
December 13, 2023 11:37
@Colin_Perry Not sure about this but as per my Knowledge, it is not possible to use both HubSpot calling and the 8X8 integration within the...read more
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