We already use WebEx calling as our calling platform. We need to continue using it but at the main IVR once sales option is selected we need the calls to be forwarded to a main HubSPot number which will be used as a landing general number with an Iv read more

I have an issue whereby the the call is not being communicated to the wildix collaboration app. Example being that I will view a company or customer and click through activitys etc.. I will then hit the call button and nothing happens. Only way to read more

Hello, I sip through a lot of content and still do not understand about HubSpot provided phone numbers This is what the documentation states: HubSpot provided phone numbers Currently, HubSpot only offers HubSpot provided phone numbers f read more

I have HubSpot open all day and my call tab is open, green and always open in the background. Receiving calls whilst I am physically active in HubSpot is not an issue but if i am using another browser or application and am not active on HubSpot, the read more

we use 8x8 as our main phone system in our office and transfer calls into hubspot inbound. the 8x8 system we are using does not transfer the original callers id so the calls are not being properly associated. since hubspot has such limited capab read more

Hello In peak times, we sometimes miss the clients call. I would like to automatically create a task "call the client back" for the deal owner but I can't find how. It seems I can only creta task for when the Sales tried to reacjk the cient and coul read more

My main goal is to use the same phone number I have for WhatsApp Business Platform already integrated with HubSpot as an outbound number for regular calls ( I do no want to calling through WhatsApp itself) Ideally, I'd like to manage both WhatsApp read more

Does anyone have experience with automated call recording in RingCentral and what impact it has with users who have the RC Extension in Hubspot? We are looking at enabling automatic call recording on our RC account (we currently only do on deman read more

Hi, I cant call from my browser from a +358 number to another +358 starting number anymore. some new thing that in finland this is not possible anymore. So I had to get a new hubspot phonenumber to call from. Now the problem is that people read more

Today, I got to dig into HubSpot’s IVR feature while working on a new phone support system setup, and it’s been quite a learning experience! We’re setting up call routing for two different teams with distinct needs: one team uses an “all-call” a read more

Hello, we use AirCall within HubSpot however when we are calling out the ANC on our Jabra headsets are not working however it is working from the normal AirCall app so I believe this must be due to a setting in HubSpot, has anyone had this?

In summary, we'd like to get a third-party phone number that each of our sales reps can add to their HubSpot account. We also want to be able to send one-on-one SMS since the HubSpot SMS add-on only works for replying to incoming messages. We would read more