Calling

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MMaccio on May 20, 2024
Hi, Does anyone know if there is a way to 'announce' which number has been called? We have a various brands that our team cover, so I want to ensure we answer the call as 'Company A' if a certain number has been called. The number is a Hub read more
0 upvote
1 Reply
Community Manager
May 20, 2024 19:00
Hey @MMaccio thank you for posting in our Community! To ensure that incoming calls are answered appropriately based on the brand or company...read more
MPedrotti on May 09, 2024
Hello everyone, we've connected a few phone numbers of Sales Professional Seat members to HubSpot but we're having some troubles with the quality of these calls. Specifically, our users have no problems hearing the ones thery're calling, but the re read more
0 upvote
1 Reply
Community Manager
May 09, 2024 18:25
Hey @MPedrotti thank you for posting in our Community! Please, ensure that both your internet connection and the recipients' connections ar...read more
Thankyou on May 07, 2024
Hello there, About 60% of the time I get a 'Call failed' error when calling out via the app on my android device. Sometimes works, sometimes doesn't. Haven't found any pattern with who I'm calling or if I'm connected to wifi or not. Have also had read more
0 upvote
2 Replies
Participant
May 08, 2024 16:45
Hello @BérangèreL To clarify this is from making a call from the Hubspot app, not from a web browser. That said, still see responses below; ...read more
ES81 on April 26, 2024
Hi there, I'm wondering if it's possible to share a recorded call with a customer/prospect without needing to download the call or add them as a user. Is there a link I can provide to them? Having to download each call is quite cumbersome. read more
0 upvote
1 Reply
Contributor
April 29, 2024 01:57
Hi @ES81 , Currently, sharing the call link with a client outside of HubSpot is not supported. But I feel it's a good idea and can be very handy....read more
Solved
SJetté on April 23, 2024
I'm setting up calling for my sales team - we're currently prepping for onboarding - and I'm running into some small inconveniences. For example, when they receive an inbound to their mobile device from their HubSpot assigned number, they don't see read more
1 upvote
4 Replies
Accepted Solution
Thought Leader | Platinum Partner
April 24, 2024 08:23
Maybe you can try to follow this steps https://knowledge.hubspot.com/calling/enable-caller-id-in-the-hubspot-mobile-app Basically is ssyncing c...read more
Angeles637 on April 18, 2024
We are looking at purchasing Koncert or Orum for sales calling and are curious if anyone out there has feedback for comparsion. Generally, it appears that they are very close as far as functionality is concerned, but I really would like to know whic read more
0 upvote
4 Replies
Community Manager
May 23, 2024 06:17
Hi @CashewsForLunch , Thank you for your feedback regarding the Orum integration. I'm sorry to hear about your experience regarding this. I can ...read more
Solved
FCHUNG on April 17, 2024
Hello Everyone, We are using cold calling to reach leads. From Linkedin / our growth stack, we extract interresting profiles and upload them in HS in order to call them. Our SDR call people throught Hubspot call apps and set the outcome read more
0 upvote
7 Replies
Accepted Solution
Top Contributor | Partner
April 17, 2024 10:15
I see what you mean. In that case, I would suggest that you create properties for the data that you want to be collected on these calls and maybe cre...read more
SueThacker on April 11, 2024
We are using calling out to contacts, but I'd like to withhold my phone number. Is this possible? Thanks
1 upvote
3 Replies
Participant
April 15, 2024 04:54
It would also be very helpful if you could change the visible outgoing number. Our front desk should all be making outbound calls from our general nu...read more
DCrinnion on April 10, 2024
Hi All, We have got multiple outbound numbers that we want to add to Hubspot and assign to users. They come from Zoom however the Zoom Phone integration isn't working. I was wondering if anyone knows a way I can add these numbers to the system a read more
0 upvote
3 Replies
Top Contributor
April 11, 2024 17:01
Ah, dang. I was checking out this article, hoping you'd be able to receive calls to go with the call verification route you mentioned. https://sup...read more
Ixrodrigues on April 08, 2024
Gostaria de saber se seria possível criar um relatório que dê visibilidade para as subequipes da HubSpot, trazendo as atividades respectivas relacionadas as chamadas que são feitas.
0 upvote
2 Replies
Recognized Expert
April 10, 2024 15:29
Olá @Ixrodrigues Que bom vê-lo aqui na comunidade. É possível fazer um relatório por equipes para entender como o time dessas respecti...read more
Caraelise117 on March 19, 2024
Hi HubSpot Community! What is the most affordable calling software system that integrates with HubSpot and calls can be made from the Philippines to the U.S.? Thanks in advance!
0 upvote
1 Reply
Community Manager
March 20, 2024 06:12
Hello @Caraelise117 , I was looking into your query and came across a similar question in our community. While it was about another country ...read more
CrystalMailing on March 14, 2024
Hi, I recently set up Zoom integration with HubSpot with the expectation that all inbound and outbound calls would be logged. The positive aspect is that if the customer is already in HubSpot, the call details such as whether it was inbound or o read more
0 upvote
2 Replies
Participant
March 18, 2024 05:57
Hello @CrystalMailing , Did you contact Zoom support or find a solution to this issue? We are having the same problem.
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