Hi, does anyone know if its possible to turn automatic call recording on or off for different users or phone numbers, and if so, how can I do this? Thanks

I have a serious problem with the quality of HubSpot calls. Its so bad that I have to stop using HubSpot as I have been told many times that the call quality is bad and that I am breaking up. This is massively affecting my job. I have tried differen read more

Hi, Our 3cx integration works, but if you call someone and you get someone's voicemail, it is considered a connected call. Fortunately, you can easily change this yourself, but is there a way to have this corrected immediately? Thank you, read more

This feature has been in public beta since October, and recently it has had major changes to how it works (potentially breaking for my app). My question is , as it has caused me issues before, where can I find the updates for the calling windo read more

This is a standard feature if you are making outbound calls. When my calls show up on a prospects mobile phone it should say my company name, not TELEMARKETER or SPAM. Is this planned to be implemented? If not what is everyone else doing?

Hi, I need a simple answer to "what time is it" in the contacts' time zone to make calls at the right time which can be visualised on the contacts' index page as a property so we can sort and prioritise earlier ones. I have seen this integration bu read more

When listening to call recordings, the audio stops exactly at minute 5. To continue, I have to refresh the page, set the audio to minute 5, and resume. What could be causing this issue?

Has anyone used call recording in Wisconsin, USA? I'm looking for clarification on one-party consent. Meaning, if the user placing the call consents to recording, then you do not have to notify the recipient that the call is being recoreded. Is read more

We want to send automated voice reminders to members, like robocalls. Is there a way to do that with a workflow or sequence? Does anyone know a third-party integration for this?

We use AirCall within HubSpot and Jabra headsets. Calling through HubSpot using the AirCall extension works for every single one of our employee's apart from one user. When he calls in the desktop AirCall app it works perfectly however when he calls read more

Hello, I am trying to get my Outlook emails and Ringcentre calls to be seen in Hubspot. When I send an email from Hubspot it appears in my outlook outbox but not the other way round. Can anyone tell me what I need to do to make this happen. Also whe read more

Hi, I want to create a work flow to create a new ticket based off if a phone called has been logged under a contact. However, I've managed to mostly get it to work but it will only even trigger once and if another phone call is logged a 2nd tick read more